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01/07/17 - Gov. Scott: We Are Directing State Resources to Help Displaced Travelers

Today, Governor Rick Scott released the following statement on resources the State of Florida is making available for those affected by the Fort Lauderdale International Airport attack.

Governor Scott said, “During the attack yesterday, many travelers had to run to safety which resulted in lost identification and missing belongings.  This morning, I directed the Florida Department of Highway Safety and Motor Vehicles to deploy Florida Licensing on Wheels (FLOW) mobile units to the Ft. Lauderdale airport and seaport in order to assist with identification and credentialing needs.  We want displaced travelers to be able to return home to their families or start their vacation as quickly as possible.

“We are reaching out to consul generals on behalf of any displaced international travelers to see if they can come to the airport and provide passport services to assist them. We have also spoken with the American Red Cross, which is coordinating to provide travelers with necessary clothing, food and supplies.

“We continue to offer our deepest condolences to those who lost loved ones in this horrific attack and we will keep praying for the victims that are still fighting for their lives. While this is a terrible tragedy, I have been incredibly humbled by the stories of individuals helping one another and working together to help each other recover. We are fully committed to doing everything we can to meet the needs of these displaced travelers and will continue to share updates on information and resources as soon as they become available.”

Anyone who has lost luggage can call 1-866-435-9355. Remember to check www.floridadisaster.org/info for more information on available resources.

Resources for displaced travelers include:

  • The Florida Department of Highway Safety and Motor Vehicles' Division of Motorist Services has deployed nine Florida Licensing on Wheels (FLOW) mobiles to assist displaced Floridians and visitors with any identification or credentialing needs. The FLOWs will be serving customers in the areas of the Fort Lauderdale airport and the seaport.
  • The Florida Department of Highway Safety and Motor Vehicles' Division of the Florida Highway Patrol (FHP) has also devoted troopers who will assist at the FLOW mobile sites to help ensure the safety of customers as they obtain credentials from the department.
  • Family Assistance Center (provides services to those with loved ones affected by the event). Located at Renaissance Hotel, 1617 SE 17th Street, Fort Lauderdale FL, (954) 626-1700.
  • VISIT FLORIDA and Expedia have partnered to identify hotel availability in Fort Lauderdale. They will be monitoring availability all night and will continue to issue updates to ensure accuracy of rooms and rate. Please visit www.expedia.com/florida to find available lodging.
  • Airbnb has activated their urgent accommodations in Fort Lauderdale and all service fees will be waived for those affected by the attack. Please visit www.airbnb.com/disaster/ftlauderdale to find available lodging.
  • Broward County Call Center currently offers a toll-free information hotline at (866) 435-9355.

To get the latest updates and briefings regarding the attack at the Fort Lauderdale International Airport, please visit www.floridadisaster.org/info.

Gov. Scott Directs Flags at Half-Staff for Lives Lost at Ft. Lauderdale International Airport Attack

Gov. Scott: Resources Are Available For Those Affected By Fort Lauderdale International Airport Attack

Gov. Rick Scott: We Will Use Every Available Resource To Keep Citizens Safe

 

01/07/17 - Gov. Scott Issues Updates on State Response to Fort Lauderdale International Airport Attack

Today, Governor Rick Scott released the below update on the state’s response to the attack at the Fort Lauderdale International Airport. Governor Scott is currently in Fort Lauderdale and has been meeting with state and local officials throughout the evening.

Florida Division of Emergency Management

  • The State Emergency Operations Center (SEOC) is monitoring this incident and will continue to do so 24 hours a day.
  • Emergency management personnel will continue providing updates concerning resources available to those affected and coordinating with state and local response agencies to monitor and respond as needed.
  • To get the latest updates, briefings, and available resources regarding the attack at the Fort Lauderdale International Airport, please visit www.floridadisaster.org/info.

Florida Department of Law Enforcement

  • The Florida Department of Law Enforcement is working closely with and supporting the Broward County Sheriff’s Office and the Federal Bureau of Investigations.
  • FDLE encourages all Floridians and visitors to report suspicious activity. “If You See Something, Say Something™” by calling 1-855-FLA-SAFE or report online at FDLE.State.FL.US.

Florida Department of Health

  • The Florida Department of Health has dispatched a team of grief counselors to the family assistance center to provide trauma and emotional support for victims and their families and loved ones.

Florida Department of Highway Safety and Motor Vehicles

  • The Florida Department of Highway Safety and Motor Vehicles’ Division of the Florida Highway Patrol (FHP) has deployed resources and is currently on scene to assist with traffic control in the surrounding areas.
  • All ramps from I-95 to go eastbound on I-595 as well as all eastbound lanes on I-595 from the I-95 overpass are blocked and FHP remains on standby to receive the all clear from the Broward County Sheriff’s Office. Once the all clear is signaled, FHP will assist with the significant outflow and inflow of traffic at the airport that is expected.

Florida Department of Transportation

  • The Florida Department of Transportation (FDOT) remains in constant contact with all local and district partners and is providing traffic and road closure support.
  • FDOT urges all Fort Lauderdale residents and visitors to monitor local traffic advisories through FL511.com.

VISIT FLORIDA

  • VISIT FLORIDA and Expedia have partnered to identify hotel availability in Fort Lauderdale. They will be monitoring availability all night and will continue to issue updates to ensure accuracy of rooms and rate. Please visit www.expedia.com/florida to find available lodging.
  • Airbnb has activated their urgent accommodations in Fort Lauderdale and all service fees will be waived for those affected by the attack. Please visit www.airbnb.com/disaster/ftlauderdale to find available lodging.

Florida Department of Children and Families

  • The Florida Department of Children and Families works with a network of service providers throughout the state alongside emergency management teams and law enforcement officers. Henderson Behavioral Health, the local provider in Fort Lauderdale, has reached out to the Broward County Sheriff’s Office and remains on standby to provide services as needed.
01/06/17 - Gov. Scott: Resources Are Available For Those Affected By Fort Lauderdale International Airport Attack

Following the Fort Lauderdale International Airport attack, Governor Rick Scott released the following statement on resources state and local officials are making available.

Governor Scott said, “Following this horrific attack, I know many families are worried about their loved ones and that many travelers are concerned and in need of helpful resources and support. Our local, state and federal officials are working together to get answers and make sure everyone is informed and kept safe. Our law enforcement will be working throughout the night and our state emergency operations center is monitoring this tragic incident and will continue to do so 24 hours a day.

“Anyone affected by this terrible attack can find helpful resources at www.floridadisaster.org/info. I have directed the Florida Department of Health to dispatch grief counselors to the family assistance center to provide support. VISIT FLORIDA has partnered with Expedia to constantly update their websites with available rooms for displaced travelers. Additionally, AirBnb has activated their urgent accommodations. Broward County has also activated a call center to further help any travelers that have been displaced. We will continue to keep praying for the victims and providing information as it becomes available.”  

Resources include:

  • Family Assistance Center (provides services to those with loved ones affected by the event). Located at Renaissance Hotel, 1617 SE 17th Street, Fort Lauderdale FL, (954) 626-1700.
  • VISIT FLORIDA and Expedia have partnered to identify hotel availability in Fort Lauderdale. They will be monitoring availability all night and will continue to issue updates to ensure accuracy of rooms and rate. Please visit www.expedia.com/florida to find available lodging.
  • Airbnb has activated their urgent accommodations in Fort Lauderdale and all service fees will be waived for those affected by the attack. Please visit www.airbnb.com/disaster/ftlauderdale to find available lodging.
  • Broward Country Call Center currently offers a toll-free information hotline at (866) 435-9355.

To get the latest updates and briefings regarding the attack at the Fort Lauderdale International Airport, please visit www.floridadisaster.org/info.

Resources for Ft. Lauderdale Airport Emergency Event

Available Lodging

Airline Information - click to view airline specific information

Passenger Baggage and Personal Belongings

For items left on the airplane, contact your airline. For baggage and/or personal items that were left behind in the terminals, call the Broward County Call Center, toll-free, at 866-435-9355. Call takers will collect Claim Information, please having the following information available to expedite the process:

  • Name and address
  • Phone number where you can be reached
  • Terminal number and general location of the area in the terminal where your bags were left
  • Airline name
  • Description of luggage
  • Description of luggage contents

Passengers will also be asked to provide the description of their cell phone, if applicable, including:

  • Phone type
  • Phone number
  • Description of case or other identifying characteristics

Driver’s Licenses

  • Driver’s License Mobile Units are stationed between Terminals 1 and 2 at Arrivals

Banks

Those individuals who are experiencing problems accessing cash can go to an FDIC branch bank with a government issued form of identification for assistance in accessing funds in your bank account whether your bank is located in Florida, a different state or in another country.

If you have a bank account opened in another state with a bank that has Florida offices, please come into the Florida branch to have your debit/credit cards re-issued. If your bank is located in another state or country and has no Florida offices, Florida FDIC banks will help you contact your bank to have monies wired to you.

TD Bank located at 1215 SE 17th Street, Fort Lauderdale, FL 33316 will be open on Sunday, January 8, 2017 from 11:00 a.m. until 3:00 p.m., and weekdays from 8:00 a.m. until 7:00 p.m.

Bank of America customers can call toll-free at 800-432-1000.

All other banks will resume normal business hours Monday morning.

Consulates

Country Website Phone Number
Antigua and Barbuda    N/A 305-381-6762
Argentina www.consuladoargentinoenmiami.org 305-371-6336
Bahamas N/A 305-373-6295
Barbados N/A 786-515-1201
Bolivia N/A 305-358-6303
Brazil miami.itamaraty.gov.br 305-285-6200
Canada www.can-am.gc.ca/miami 305-579-1600
Chile chile.gob.cl/miami/en 305-373-8623 ext. 24
Colombia consuladodecolombia.com 305-448-5558
Colombia orlando.consulado.gov.co 407-650-4274
Costa Rica N/A 305-871-7485
Dominican Republic N/A 305-358-3220
Ecuador N/A 305-539-8214
El Salvador N/A 305-774-0840 ext. 817
France www.consulfrance-miami.org 305-403-4150
Gambia N/A 305-895-9600
Germany www.germany.info 305-358-0290
Greece www.mfa.gr 813-865-0200
Guatemala www.consuladoguatemalamiami.org 305-679-9945
Haiti www.haiti.org 407-897-1262
Honduras N/A 305-269-3131
Israel embassies.gov.il/miami 305-925-9400
Italy www.consmiami.esteri.it/Consolato_Miami    305-374-6322
Jamaica www.jamaicacgmiami.org 305-374-8431
Japan www.miami.us.emb-japan.go.jp/itprtop_ja 305-530-9090
Mexico consulmex.sre.gob.mx/miami 786-268-4900
Netherlands www.the-netherlands.org 877-388-2443
Nicaragua N/A 305-265-1415
Panama N/A 305-447-3700
Paraguay www.consulparmiami.org 305-374-9090
Peru www.consulado-peru.com 786-347-2420
Spain www.exteriores.gob.es 305-446-5511
St. Lucia N/A 305-377-0312
Suriname N/A 305-265-4655
Trinidad & Tobago www.ttcgmiami.com 305-374-2199 ext. 104
United Kingdom www.gov.uk 305-400-6400
Uruguay www.uruguaymiami.org/contenido 305-443-7453

Counseling

Magellan Healthcare has opened a toll-free number (800-327-7451) for anyone affected by the event and in need of counseling or other resources, free of charge.

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Updated:
January 13, 2017 16:37

 

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