Gov. Scott Issues Updates on Continued Hurricane Irma Response Efforts


Gov. Scott Issues Updates on Continued Hurricane Irma Response Efforts

EVERGLADES CITY, Fla. – Today, Governor Scott is touring communities impacted by Hurricane Irma in Collier County. The Governor has met with officials in Highlands County, Key West and Marathon and will continue to remain in constant communication with state and local emergency management officials, city and county leaders, law enforcement and National Guard leaders, and utility officials as Hurricane Irma response continues.




  • Flood warnings are in effect across the state. To see      the most current advisories in your county, click HERE.


  • The current power outage as of 12:00 p.m. is more than      675,000 accounts. For a full breakdown, click HERE.      Since the height of power outages, 6.7 million on Monday, power has been      restored to more than 6 million accounts, which is how utility companies      measure each Florida home or business. 90 percent of all outages have      been restored by more than 30,000 restoration personnel across Florida –      the largest power restoration undertaking in history for a single state.
  • Do not try to handle downed power lines. Contact your      local utility company to report it.
  • Tampa Electric
    • Tampa Electric has restored power to the 730,000       customers affected by the storm.
  • Florida Power and Light
    • In total, 4.4 million customers were impacted by the       storm. Power has been restored to more than four       million customers.
  • Duke Energy
    • More than 1.3 million customers were impacted by the       storm. Power has already been restored to more than 1.2 million       customers.
  • Gulf Power
    • Gulf Power has restored power to the 13,000 customers       affected by the storm.
  • Florida Electric Cooperatives Assoc.
    • More than 760,000 customers were impacted by the       storm. Power has already been restored to more than 730,000       customers.
  • Municipal Utilities
    • More than 800,000 customers were impacted by the       storm. Power has already been restored to more than 770,000       customers.


  • Governor Scott is taking aggressive efforts to expedite      refueling statewide. For more information, please click HERE.
  • Port Everglades, Port Canaveral, Port of Jacksonville,      and Port of Tampa are actively accepting fuel. The Florida Highway Patrol      has troopers dedicated to escorting fuel resupply trucks as needed.
  • Since September 6th, Governor Scott has      taken the following actions to expedite fuel delivery to gas stations:
    • Directed the Florida Highway Patrol to escort fuel       resupply trucks to gas stations;
    • Directed law enforcement to provide escorts to fuel       station employees in evacuation zones so stations could stay open as long       as possible before landfall to serve Floridians;
    • Waived the import taxes on fuel entering the state;
    • Waived weight and driver restrictions for highways so       water, food, fuel and emergency supplies could be quickly brought to       Florida and moved throughout the state;
    • Governor Scott and executive office staff have held       daily calls with all fuel supply stakeholders, including Florida Ports;
    • Vice President Pence announced that the federal       government has waived the Jones Act upon Governor Scott’s request which       waives additional rules and regulations to allow more fuel to get to       Florida fast. This waiver ensures that all options are available to       distribute fuel to Florida. The last Jones Act waiver was issued in       December 2012, for petroleum products to be delivered for relief       assistance in the aftermath of Hurricane Sandy;
    • Following the Governor’s request, 12 states joined       Florida in waiving weight and driver restrictions to move goods more       quickly into the state, including fuel; and
    • Following the Governor’s request, The Environmental       Protection Agency (EPA) has approved an emergency fuel waiver which       allows more fuel to quickly enter the state. For more information, please       click HERE


  • More than 200 FWC officers statewide are deployed in      areas with more than 500 law enforcement vessels including trucks, coastal      and river patrol boats, ATVs and shallow draft boats.
  • FWC has 41 additional officers, including Special      Operations Group (SOG), in Monroe County. These officers are working      with National Guard members and an Urban Search and Rescue team to      continue rescue operations in the Keys.
  • 21 FWC officers are providing public safety patrols in      response to Santa Fe River flooding in Colombia, Alachua, Gilchrist and Suwannee      Counties
  • As a result of the Governor’s Executive Order, the      Florida Department of Highway Safety and Motor Vehicles (DHSMV) is waiving      certain driver license and motor vehicle service fees for individuals      impacted by Hurricane Irma.
  • FHP continues to provide multiple escorts to the Keys      ensure the quick delivery of relief supplies, such as food to local      supermarkets, portable toilets, water and resources with the Red Cross.
  • FHP has assigned troopers to assist Monroe County with      traffic and crashes.
  • FHP has assigned six troopers to report to Key West      Police Department to assist with area law enforcement.
  • DHSMV Florida Licensing on Wheels (FLOW) Mobiles have      been mobilized for impacted Florida residents in Lee and Collier counties      to provide credentialing services to impacted customers. These services      will begin on Monday.


  • There are nearly 6,000 soldiers and airmen on the      ground, as a combined force of members of the Florida National Guard,      partner National Guard states and active duty components, that have      conducted hundreds of missions across the state.
  • In addition to Florida National Guard personnel and      assets, more than 2,200 Guardsmen from 12 states are assisting with      Hurricane Irma response operations.
  • Florida Guardsmen are actively operating at Points of      Distribution (PODs) throughout the state to ensure supplies are being      quickly provided to those who need them.


  • 64 shelters are open throughout Florida with a total      population of more than 4,000 individuals. Nearly 30 special needs      shelters are open with a total population of nearly 1,000 individuals.      This number is being updated throughout the day. Visit to find information on shelters      in your area.
  • To find information about available shelter information      by county, visit      FEMA is also hosting shelter information on its mobile app which can be      found at


  • The Florida Department of Transportation (FDOT)      announced I-75 remains open, as flood waters have been receding on the      Santa Fe River.
  • SR 47 and US 27 at the Santa Fe River are now open.
  • Unprecedented river flooding is causing closures and      extensive rerouting of traffic nearby roadways. See closures below:
    • SR 31: Flooding in DeSoto on SR-31 south at CR 760A,       all lanes blocked. Flooding in Charlotte on SR-31 north beyond Cook       Brown Rd, all lanes blocked. Use I-75 and Highway 17 as detour routes.
  • Bridge inspections and debris clearance are ongoing      throughout the state.
  • FDOT debris removal crews have cleared US 1 and has      completed bridge inspection on 26 off-system bridges in Monroe County.      FDOT is closely coordinating support of debris removal in off-system roads      in Monroe County. Local officials will determine when it’s safe to reenter      Monroe County.
  • Governor Scott announced that the Federal Highway      Administration (FHWA) has approved a $25 million Emergency Relief (ER)      Quick Release Grant to support response and recovery efforts for Florida’s      roadways and transportation system. This federal funding will be used to      conduct emergency repairs on impacted roads, embankments, bridges or other      infrastructure and help restore traffic on major roadways to ensure      Florida residents and visitors can travel safely.
  • Governor Scott directed the FDOT to suspend tolls      across the entire State of Florida in preparation for Hurricane Irma.      Tolls remain suspended and immediate recovery efforts continue.


  • The first FEMA Disaster Recovery Center has opened in      St. Augustine, and more will open in affected communities where survivors      can apply for assistance and meet face-to-face with recovery specialists.
    • To find the nearest Disaster Recovery Center visit,       use the FEMA App or       text DRC and your Zip Code to 43362 (4FEMA).
  • An aggressive recovery effort is ongoing, working with      FEMA to identify and activate federal grant programs that can benefit      Floridians and their communities.
  • President Donald Trump’s Administration expanded Major      Disaster Declaration for Florida requested by Governor Scott includes      individual assistance for Alachua, Baker, Bradford, Brevard, Broward,      Charlotte, Citrus, Clay, Collier, Columbia, DeSoto, Dixie, Duval, Flagler,      Gilchrist, Glades, Hardee, Hendry, Hernando, Highlands, Hillsborough,      Indian River, Lafayette, Lake, Lee, Levy, Manatee, Marion, Martin,      Miami-Dade, Monroe, Nassau, Okeechobee, Orange, Osceola, Pasco, Palm      Beach, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, St. Lucie,      Sumter, Suwannee, Union, and Volusia counties.
  • Emergency Protective Measures (Category A and Category      B) funded through the Federal Public Assistance Program is available for      all 67 counties.


  • The Federal Emergency Management Agency (FEMA) is      encouraging individuals and families to be alert for false rumors, scams,      identity theft, and fraud. For resources on how to protect yourself and      your loves ones from disaster fraud, visit
  • Residents who sustained losses in the declared counties      can apply for assistance by registering online at      Residents who suffered damages from the storm may register now, and if      their county is later included in the declaration, the application will be      processed automatically.
  • Residents are also encouraged to download the FEMA App      to begin the registration process. Simply click on Disaster      Resources.
  • If you do not have access to the internet, you may      register by calling 1-800-621-3362 (FEMA) or 1-800-462-7585 (TTY); if you      use 711 Relay or Video Relay Service call 1-800-621-3362.
  • The toll-free telephone numbers will operate from 7:00      a.m. to 10:00 p.m. (local time) seven days a week until further notice.


  • Governor Rick Scott is directing Florida Agency for      Health Care Administration (AHCA) Secretary Justin Senior and Florida      Department of Elder Affairs Secretary Jeffery Bragg to issue emergency      rules to keep Floridians safe in health care facilities during      emergencies. Pursuant to the emergency action, within the next 60 days,      all assisted living facilities (ALFs) and nursing homes must obtain ample      resources, including a generator and the appropriate amount of fuel, to      sustain operations and maintain comfortable temperatures for at least      96-hours following a power outage. This is based on standards already in      place at all hospitals in Florida. For more information, click HERE
  • The Florida Agency for Health Care Administration and      the Florida Department of Health is conducting frequent and vigorous      outreach to facilities every day, which includes daily calls with      hospitals, nursing homes and assisted living facilities. In-person      wellness checks are being conducted for facilities when contact cannot be made      or any facility that reports distress. See full release HERE.     
    • Assisted Living Facilities: 205 are utilizing generators, 2,475 have power, 176       have reported as being closed, 194 have reported post-storm evacuations;
    • Nursing Homes:       32 are utilizing generators, 645 have power, 8 have reported being       closed, 27 have reported post-storm evacuations
    • Hospitals:       3 are utilizing generators, 304 have power, 8 have reported being closed,       8 have reported post-storm evacuations
  • See the Governor’s statement regarding the tragedy in      Broward HERE.
  • The state is holding daily calls with assisted living      facilities and nursing homes to ensure they have everything they need to      serve those in their care. The state is aggressively working to ensure      utility companies restore power to these facilities as quickly as      possible.
  • Up-to-date information on boil water notices is      available online HERE.
  • Disaster Medical Assistance Teams have been deployed to      provide healthcare services to communities in need.
  • Department of Health (DOH) Environmental Health staff      are conducting assessments throughout the state and epidemiology staff are      monitoring emergency department surveillance to identity carbon monoxide      poisonings relating to generator use.
  • OneBlood is urging all those who are able to visit a      local blood center and donate blood to do so. They have an urgent need for      platelets and O negative blood.
  • APD has created a Recovery Toolkit with vital resources      for customers, waiver support coordinators, and providers recovering from      Hurricane Irma. It is posted on the home page of
  • DCF requested and FNS granted a mass replacement for 40      percent of SNAP benefits to customers approved as of September 10 in      affected counties. For more information, visit the ACCESS Florida webpage.      DCF is processing the replacement and benefits should be available on EBT      cards by September 22.
  • DCF requested and FNS granted a waiver of the reporting      requirement so that households in counties affected by Hurricane Irma have      until September 29 to report SNAP food loss and request replacement of      benefits.


  • Volunteer Florida and the Department of Management      Services are seeking state employee volunteers to transport food to      affected areas in Southwest and Northeast Florida beginning Friday, Sept.      15. For more information, and      click “Hurricane Irma: Volunteer to Help.”
  • Governor Rick Scott activated the Florida Disaster Fund to      support individuals who are impacted by Tropical Storm Irma. The      Florida Disaster Fund helps provide financial support to Florida’s      communities in times of disaster. To make a contribution, please      visit or text DISASTER to 20222 to make a one-time      donation of $10. Volunteer Florida has also engaged with Facebook to      activate a donation portal online.
  • In response to Hurricane Irma, Lyft is donating      $100,000 to a “Relief Rides” program helping those in need get to/from      hospitals and shelters after the hurricane, as well as partnering with      Team Rubicon to help their volunteers. Call (754) 900-5949 to      request a ride. If you are associated with a hospital, shelter, or local      government, please email so that Lyft can get you access to a pre-funded      account to help those in need. Click here for      information on how partners can use Lyft’s Concierge Service to request      rides for those in need and who may not have access to a smartphone.
  • Uber is donating $400,000 of rides, food and relief to      families and communities affected as well as first responders. Uber is      helping provide free rides across the state to Floridians in need. Call      the toll-free number 844-800-9425 to request a ride. Local governments,      nonprofits, and organizations with an immediate need can email
  • Polk County and Escambia have set up Volunteer      Reception Centers to help coordinate local volunteers.
  • Volunteer Florida partner the American Red Cross      has 2,000 volunteers and 34 shelters housing 7,500 people.
  • Volunteer Florida partner the Southern Baptist      Convention has seven kitchens with a capacity to feed 140,000 people.
  • Volunteer Florida partner Feeding Florida has 10 mass      distribution sites opened with additional expected.
  • Volunteer Florida partner Convoy of Hope is working      with 557 volunteers and has distributed four tractor–trailer loads of      supplies, including 400,000 lbs. of water, food, hygiene kits in Clay      County, Collier County, Duval County, Lee County, Hardee County, Hendry      County, and Marion County
  • Volunteer Florida partner Operation Blessing has      supported over 1,000 residents in need of food and water and is working at      the warehouse in Ocala, Florida. Emergency supplies are prepped and ready      to be sent out in semi-trucks to the hardest hit areas, including food,      water, and hygiene kits for those most in need as well as chainsaws,      generators, wheelbarrows and other tools for clearing debris.
  • Volunteer Florida partner Crisis Clean-up has set up      its hotline; Floridians in need of debris removal and other services can      call 1-800-451-1954. So far, Crisis Clean-up has served 3,889 clients      and 22 organizations have signed up to assist clients with clean up.
  • Salvation Army currently has field kitchens located in      Ft. Myers, Naples and Marathon with the capacity to produce 10,000-20,000      meals each. Additionally, 52 Mobile Canteens with the capacity to prepare      1,500 meals a day are currently serving hot meals across the state.
  • To date, 155,718 prepared meals, 87,060 drinks and      129,048 Meals, Ready to Eat (MRE) have been served through the Salvation      Army.
  • To date, more than 3,000 meals have been delivered      through the Red Cross.
  • 17 Red Cross Emergency Response Vehicles are surveying      impacted areas in the Keys distributing food to community members.



  • 59 Florida State Parks have reopened for day-use only,      108 parks remain closed to ensure visitor safety. Park service staff      have formed teams to respond to impacted parks and re-open them as quickly      as possible. A full list of closures can be found at
  • At DEP’s request, crews from Tennessee and South      Carolina have deployed crews to assist the 117-mile main line repairs      needed from Key Largo to Key West.  Miami-Dade water and sewer teams      have started work and will continue to assist when the additional teams      arrive.
  • DEP continues to coordinate with the EPA and the U.S.      Coast Guard to assess facilities and respond to pollution incidents and      other storm impacts. More than 450 assessments and inspections have been      completed.
  • DEP staff have completed initial inspections to      document damage to structures and the beach-dune system in Nassau, Duval,      Brevard, Martin, Pinellas, Manatee, Indian River, St. Lucie, Palm Beach,      Broward, Franklin and Gulf counties. They will continue surveys in St.      John, Flagler, Volusia, Charlotte, Lee and Collier counties. DEP’s      Beaches Program staff began conducting more detailed engineering surveys      and damage assessments in Collier, Sarasota and Charlotte counties.
  • DEP continues to coordinate with US Army Corps of      Engineers, FDOT, US Coast Guard, FWC, and FEMA on debris removal      statewide. DEP contractors are mobilizing to county-identified debris      sites. Debris can be reported here.
  • Dune and beach fortification activities in St. Johns      and Flagler counties that had begun in the week prior to Hurricane Irma      have resumed. Fortification efforts in Volusia County were completed. To      date, more than 30,000 cubic yards of sand have been placed in these      areas.
  • DEP has established a mutual aid system to coordinate      responses between utilities, the department, and other responders. This      system is active and continues to coordinate and respond to the needs of      drinking and waste water facilities throughout Florida. This includes      ensuring generators for lift stations, wastewater plants and other vital      infrastructure operations, providing pumps for flood control measures and      deploying crews to assist with drinking and wastewater facility repairs.
  • DEP has issued an emergency order to ensure recovery      efforts are not hampered or delayed. DEP has expanded that order for power      plants to cover the entire state to assist any facility recovering from      the storm and a new order to waive certain rules for fuel facilities      impacted by the storm statewide. Both orders apply only to impacted      facilities and have provisions to guard the environment while assisting in      quick recovery of critical infrastructure. DEP expanded that order      again to benefit beach fortification and repair efforts.


  • All South Florida Water Management District (SFWMD)      pump stations continue 24/7 pumping operations. Generator and fuel tank      level inspections ongoing at all structures. Debris monitoring, assessment      and removal are ongoing over the weekend.
  • Water managers are continuing to use the S-65A      navigation lock at Lake Kissimmee to increase flows to help further lower      water levels in the Kissimmee Chain of Lakes.
  • All structures upstream of Lake Kissimmee are      discharging at maximum rates; all SFWMD boat locks on the river remain      closed to public recreation to facilitate these operations.
  • Water levels in the Big Cypress Basin system in Collier      County continue to recede.
  • The Southwest Florida Water Management District      (SWFWMD) continues to operate water control structures.
  • The St. Johns River Water Management District (SJRWMD)      is assisting Indian River County lower water levels to mitigate flooding      at Blue Cypress Lake.
  • The SJRWMD continues to manage flood control structures      at the Ocklawaha Basin to protect private residences. This includes      closure of the Apopka Dam.
  • The SJRWMD continues to manage the Upper St Johns River      Basin to help mitigate flooding. At this time all possible efforts have      been taken to reduce discharges to the St Johns River; including      maximizing flows through the C-54 to the Indian River Lagoon.


  • The Florida Department of Economic Opportunity      (DEO) has launched the Florida Small Business Emergency Bridge Loan      Program to support businesses impacted by Hurricane Irma to provide      short-term, interest-free loans to small businesses that experienced      physical or economic damage during the storm. To complete an application      by the Oct. 31, 2017, deadline, visit      For more information contact the Florida Small Business Development Center      Network (FSBDCN) at 850-898-3489 or
  • DEO has launched the Disaster Unemployment Assistance      (DUA) Program to provide assistance to businesses and residents whose      employment or self-employment was lost or interrupted as a result of      Hurricane Irma. To file for DUA or for more information go to or      call 1-800-385-3920.
  • The Florida Virtual Business Emergency Operations      Center business damage assessment surveying tool has been activated for      businesses to report damages resulting from Hurricane Irma. Businesses are      encouraged to visit Click on Hurricane Irma.
  • A private sector hotline is available at (850) 410-1403      to respond to calls from businesses and private sector support      organizations.
  • The state is working to identify the “open/close”      status of businesses. This information is being posted to the SERT      Hurricane Irma web page: .
  • Florida Restaurant and Lodging Association is      encouraging lodging operators’ enrollment in the FEMA Transitional Shelter      Assistance Program for displaced persons. All lodging operators are      encouraged to sign-up at​
  • DEO has received approval by the United States      Department of Labor to implement the Disaster Dislocated Worker Program to      assist with cleanup and in providing humanitarian assistance. ​
  • DEO and FSBDCN are working with the Small Business      Administration (SBA) in the opening of Business Recovery Centers (BRCs).      SBA announced the opening of two BRCs in Duval County and Pinellas County      on September 18, 2017 to help businesses impacted by Hurricane Irma.
    • The BRC in Duval County will be located at Beaver       Street Enterprise Center, 728 Blanche Street, Bldg. 2, Jacksonville, FL
    • the BRC in Pinellas County will be located at       EPiCenter-Pinellas County Economic Development Center, 13805 58th Street       North, Clearwater, FL.


  • At the direction of Governor Scott, Insurance      Commissioner Altmaier issued an Emergency Order suspending and activating      certain insurance rules and statutes for the health, safety, and welfare      of Florida’s policyholders. Among other provisions, the Order provides an additional      90 days to policyholders to supply information to their insurance company;      prohibits insurance companies from canceling or non-renewing policies      covering residential properties damaged by the hurricane for at least 90      days; and freezes any and all efforts to increase rates on policyholders      for 90 days. The Order can be found HERE.
  • Floridians affected by the storm must now begin the      process of surveying damages to their property and belongings. If you need      help finding your Florida’s property insurance company’s website and      contact information, click HERE.      For a list of licensed insurance agents in Florida, click HERE.
  • Consumers with questions about their policies and those      who need help filing a claim should call the CFO’s free Insurance Consumer      Helpline at 1-877-693-5236.
  • It is important to document all damaged property and      belongings. A free smartphone app developed by the National Association of      Insurance Commissioners called “MyHome” is available to assist      with photo documentation.
  • Citizens Property Insurance Corporation has opened      three Catastrophe Response Centers have across Southern Florida. At these      centers, policy holders can file claims, confirm coverage and receive      advance payments for additional living expenses when appropriate. For more      information, click HERE.
Updated: Tuesday, October 31, 2017
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