Mental Health Resources for First Responders

The Division is proud to support our first responder partners throughout the state who work tirelessly throughout the various disasters that impact Florida. Being a first responder requires resiliency and strength, both mentally and physically. Still, disasters take a toll. If you are a first responder in need of emotional support, the following resources are available to assist you.

  • Safe Call Now - Safe Call Now is a confidential, 24/7 crisis referral service for all public safety employees, emergency services personnel and their family members.
    • Call (206) 459-3020
  • Redline Rescue – Red Line Rescue provides trained Peer Support and licensed clinicians to first responders. Redline Rescue is dedicated to the mission of serving firefighters and their families in times of need.
  • 2nd Alarm Project – The 2nd Alarm Project, funded by SAMHSA, offers behavioral health resources to firefighters (career, volunteer and retirees) and fire departments across the Florida Panhandle.
    • Schedule free counseling here
    • Download the app here
  • UCF Restores – UCF Restores is a nonprofit clinical research center and treatment clinic established to change the way post-traumatic stress disorder (PTSD) and other trauma-related concerns are understood, diagnosed and treated.
    • To learn more about UCF Restores services, call (407) 823-3910
    • Those interested in the UCF Restores Single-Session Consultation Program can call (407) 823-1657
  • Florida Firefighters Safety and Health Collaborative – The Florida Firefighters Safety and Health Collaborative is an organization formed to provide members with shared knowledge and resources based on best practices and research available from a myriad of confirmed resources.
  • Crisis Text Line - Crisis Text Line provides free, 24/7, text-based mental health support and crisis intervention.
    • Text HOMEto 741741 or message the Crisis Text Line on Facebook here.
    • First responders can text BADGE to 741741
  • Florida Veterans Support Line – Crisis of Tampa Bay’s Veterans Helpline provides confidential resources for Veterans of all ages and circumstances, 24/7.
    • Call (844) 693-5838
  • Disaster Distress Helpline – SAMHSA’s Disaster Distress Helpline provides 24/7 crisis counseling and support to individuals experiencing emotional distress related to natural or human-caused disasters.
    • Call (800) 985-5990 or text “TalkWithUs” for English or “Hablanos” for Spanish to 66746 to connect with a trained crisis counselor.
    • Spanish-speakers can call the hotline and press “2” for bilingual support. Callers can also connect with counselors in over 100 other languages through 3rd-party interpretation services.
    • TTY (800) 846-8517
  • Florida 211 Network – United Way’s 211 Network partners with hundreds of organizations, businesses and government agencies to provide a multitude of resources, including mental wellness care and local health and community services.
    • Call 2-1-1, available 24/7
    • For individuals who prefer to text, chat online or search local 211 online resources can find local 211 contact information here.
  • National Suicide Prevention Lifeline – The Lifeline provides 24/7, toll-free and confidential support to individuals in suicidal crisis or emotional distress.
    • Call (800) 273-TALK (8255)
    • Call (888) 628-9454 for Spanish support
    • Support is also available in English and Spanish and via live chat
    • TTY – Use preferred relay service or dial 7-1-1 then (800) 273-8255
  • SAMHSA Disaster Mobile App – The free SAMHSA Disaster App offers first responders immediate access for any type of traumatic event at every phase of response, including pre-deployment preparation, on-the-ground assistance and post-deployment resources.
  • Psychological First Aid (PFA) Mobile App – PFA allows first responders to review PFA guidelines and listen to mentoring tips to put PFA into practice in the field.
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