Gov. Scott Issues Updates on Continued Hurricane Irma Response Efforts


Gov. Scott Issues Updates on Continued Hurricane Irma Response Efforts

KEY WEST, Fla. – Today, Governor Rick Scott joined FWC officers to tour Hurricane Irma damage in Clay County and the Florida Keys. The Governor will continue to be in constant communication with state and local emergency management officials, city and county leaders, law enforcement and National Guard leaders, and utility officials as Hurricane Irma response continues.



  • Flood warnings are in effect across the state. To see the most current advisories in your county, click HERE.


  • The current power outage as of 6:00 p.m. is more than 3.2 million accounts. Since Monday afternoon, power has been restored to  about 3.5 million homes and businesses. For a full breakdown, click HERE.
  • Do not try to handle downed power lines. Contact your local utility company to report it.
  • Tampa Electric

o   In total, 425,000 of Tampa Electric’s 730,000 customers were impacted by the storm. At the peak of the storm, 335,000 customers remained without power. Power has already been restored to 250,000 customers.

o   Tampa Electric expects to restore power to essentially all customers the night of Sunday, September 17th.

o   About 3,200 line, tree and other workers, from other utilities from as far away as the Midwest, Northeast and Canada, continue to arrive today to assist Tampa Electric, as part of the largest restoration effort in U.S. history.

  • Florida Power and Light

o   In total, 4.4 million customers were impacted by the storm. Power has already been restored to 2.5 million customers.

o   FPL expects power restoration to be completed for the East Coast the night of Sunday, September 17th.

o   FPL expects power restoration to be completed for the West Coast by Friday, September 22nd.

o   FPL has mobilized the largest restoration workforce ever assembled with more than 18,000 out-of-state restoration personnel working around the clock.

  • Duke Energy

o   More than 1 million customers were impacted by the storm. Power has already been restored to more than 800,000 customers.

o   Duke Energy expects power restoration to be completed for western service areas the night of Friday, September 15th.

o   Duke Energy expects power restoration to be completed for central and northern service areas the night of Sunday, September 17th.

o   More than 12,000 restoration workers have been mobilized to quickly restore power to all customers.

  • Gulf Power

o    Gulf Power has fully restored power to the 13,000 customers affected by the storm and has no storm related outages.

o    Gulf Power has a restoration team in route to Tampa to assist with power restoration for Tampa Electric.

  • Florida Electric Cooperatives Assoc.

o    More than 760,000 customers were impacted by the storm. Power has already been restored to more than 528,000 customers.

o    Approximately 3,000 cooperative workers from Florida and nine other states are deploying to the hurricane impact zone to assist with restoration efforts.

  • Municipal Utilities

o    More than 800,000 customers were impacted by the storm. Power has already been restored to about 525,000 customers.

o    Restoration is expected to be completed by the night of Sunday, September 17th, except hardest hit areas, such as Key West, which will take longer to restore.

o    Several utilities such as Tallahassee, Kissimmee and Jacksonville Beach are close to being fully restored. In addition, several smaller utilities like Newberry are already 100% restored.



  • Port Everglades, Port Canaveral and Port of Tampa are      all open and are actively prioritizing fuel tanker ships. The Florida      Highway Patrol has 20 troopers dedicated to escorting fuel resupply trucks      to communities in need.
  • This week, the Governor took the following actions to      expedite fuel delivery to gas stations:
  • Directed the Florida Highway Patrol to escort fuel      resupply trucks to gas stations;
  • Waived the tax on fuel entering the state;
  • Scott and executive office staff have held daily calls      with all fuel supply stakeholders, including Florida Ports;
  • Following the Governor’s request, Vice President Pence      announced that the federal government has waived the Jones Act, which      waives additional rules and regulations to allow more fuel to get to      Florida fast. This waiver ensures that all options are available to distribute      fuel to Florida. The last Jones Act waiver was issued in December 2012,      for petroleum products to be delivered for relief assistance in the      aftermath of Hurricane Sandy.
  • Following the Governor’s request, the Environmental      Protection Agency (EPA) has approved an emergency fuel waiver which allows      more fuel to quickly enter the state. For more information, please      click HERE.
  • Requested eleven states to join Florida in waiving      weight and driver restrictions to move goods more quickly into the state,      including fuel.



  • More than 200 FWC officers statewide, including partner      agencies, are deployed in areas with resources such as trucks, coastal and      river patrol boats, ATVs and shallow draft boats to respond to critical      areas based on the storm’s path.
  • FWC Special Operations Group (SOG) officers, National      Guard members and an Urban Search and Rescue Team continuing rescue operations      in the Keys.
  • FWC has more than 500 law enforcement vessels,      including trucks, coastal and river patrol boats, ATVs and shallow draft      boats, deployed throughout the state. FWC has three teams of 22 officers      with 10 boats in Jacksonville and Northeast Florida conducting search and      rescue. FWC officers are surveying storm damage in Clay County.
  • FWC has sworn in nearly 200 officers deployed from      Mississippi, Louisiana and Arkansas. The 50 officers from Louisiana will      be in Lake City to help with flooding issues.
  • The entire Florida Highway Patrol (FHP), approximately      1,700 troopers, is on 12-hour shifts, with the primary mission to assist      emergency response.
  • The Florida Highway Patrol continues to have 20      troopers actively escorting fuel resupply trucks from Port of      Jacksonville, Port of Tampa, Port Everglades and Port Canaveral to      communities in need.
  • FHP has provided security escorts to 44 tractor      trailers with relief supplies into Florida from the Georgia/Florida state      line to Miami.
  • FHP has provided security escorts to 600 utility trucks      into Florida from the Georgia/Florida line into impacted areas of      Southwest Florida, and provided a security escort to 11 Panama City      utility vehicles. Today, FHP escorted 18 additional utility trucks and      Florida National Guard to South Florida.
  • 60 FHP troopers have been deployed to assist the Polk      County Sheriff, 50 troopers have been deployed to assist the Collier      County Sheriff and 20 troopers have been deployed to assist St. Johns      County law enforcement.
  • FHP has troopers in Hardee County for traffic      control/road closure support, troopers in Orlando to assist with emergency      vehicle traffic, troopers in Duval County assisting with traffic      control/road closures due to flooding, troopers to provide security at the      DHSMV Lauderdale Lakes office and is anticipating numerous other urgent      emergency escorts to damaged areas in south Florida.
  • Though state offices were closed yesterday, DHSMV’s      Customer Service Call Center assisted 1,636 customers and Field Support      Help Desk handled 96 calls from stakeholders. This service provided      customers or tax collectors assistance as they recovered from the      hurricane.
  • FHP has provided a security escort to seven AT&T      communication trucks to assist with communication coverage in Monroe County.
  • Despite closed state offices in Volusia Co., DHSMV      staff is at Orange City & Daytona Motorist Services offices to      offer Driver’s License and ID services.
  • FDLE is assisting with search and rescue missions and      is coordinating Florida’s law enforcement response. Response teams      are supplementing local law enforcement in impacted areas with missions      including securing fuel and generators, looting patrols, and local EOC      staffing.
  • FDLE is assisting in the response regarding Santa Fe      River flooding and the potential I-75 closure.
  • FDLE is coordinating repairs to the state law      enforcement radio system and establishing temporary radio communications      in impacted areas.



  • There are more than 9,000 soldiers and airmen on the      ground, as a combined force of members of the Florida National Guard,      partner National Guard states and active duty components, that have      conducted hundreds of missions across the state.
  • The Florida National Guard has established two Command      Post Nodes (CPN) to provide communication capabilities in the Florida      Keys, and is working closely with Monroe County to identify any additional      needs.
  • All Florida Army National Guard aviation assets have      been moved to Opalocka, where they are conducting air bridge operations in      coordination with the USS Abraham Lincoln and USS Iwo Jima to deliver      life-saving supplies to the Florida Keys.
  • More than 1,800 Florida National Guard soldiers and      airmen are supporting more than 250 shelters across Florida.
  • More than 900 Florida National Guard soldiers and      airmen are operating at approximately 80 Points of Distribution sites for      the distribution of food and water as needed.
  • More than 150 Florida National Guard soldiers and      airmen have conducted search and rescue missions in Clay, Duval and Orange      Counties.
  • More than 2,200 Guardsmen from 12 states (New Jersey,      Ohio, Alabama, Indiana, Wisconsin, South Carolina, Georgia, Nebraska,      Kentucky, Connecticut, Pennsylvania, and Minnesota) have responded to      assist with Hurricane Irma response operations.  Guard units from      other states including Tennessee, Illinois, Louisiana, Massachusetts and      Maryland are standing by to assist as needed.
  • The full spectrum of U.S. military has supported      Hurricane Irma disaster relief efforts, which includes the aircraft      carrier USS Abraham Lincoln and the two amphibious ships USS Iwo Jima and      USS New York, which are providing humanitarian assistance.



  • More than 95 shelters are open throughout Florida with      a total population of more than 8,000 individuals. More than 38 special      needs shelters are open with a total population of 4,000 individuals. This      number is being updated throughout the day. Visit to find information on shelters in your area.
  • To find information about available shelter information      by county, visit
  • FEMA is also hosting shelter information on its mobile      app which can be found at
  • The state is fully committed to ensuring adequate food      resources are available to residents impacted by Hurricane Irma, and are      prioritizing these resources based on areas where landfall occurred first      and based upon urgency of need. These areas include Monroe, Charlotte,      Collier, Lee, and Sarasota Counties, and shelters of last refuge. USDA      Foods from the state inventory (405,000 meals) as well as inventory from      the North Carolina Department of Agriculture (427,000 meals) have been      deployed. The state is also working to ensure ice is available for      shelters, canteens, kitchens, and military support operations.



  • More than 100 assisted living facilities, 9 hospitals,      and 126 other health care facilities, including 44 nursing homes, have evacuated      or are closed. Of Florida’s total 309 hospitals, all operational      facilities have power or are running on generator power. The 9 Florida      hospitals that are currently closed and are continuing to coordinate with      the state on reopening.
  • Disaster Medical Assistance Teams have been deployed to      provide healthcare services to communities in need.
  • Up-to-date information on boil water notices is      available online HERE.
  • The state is holding daily calls with assisted living      facilities and nursing homes to ensure they have everything they need to      serve those in their care. The state is aggressively working to restore      power to these facilities.
  • Department of Health (DOH) Environmental Health staff      are conducting assessments throughout the state and epidemiology staff are      monitoring emergency department surveillance to identity carbon monoxide      poisonings relating to generator use.
  • DOH staff continues to provide staffing for special      needs shelters and deploy other assets to aid in county recovery efforts.      Ambulance strike teams have also been deployed to aid with movements.
  • OneBlood is urging all those who are able to visit a      local blood center and donate blood to do so. They have an urgent need for      platelets and O negative blood.
  • The Agency for Persons with Disabilities’ regional      offices are communicating with providers, waiver support coordinators, and      APD customers to ensure they are safe. APD has established an email box      for specific APD questions related to Hurricane Irma. It is
  • Group Home residents are leaving emergency shelters and      returning home as mandatory evacuations are rescinded. Two Group Homes run      by Monroe Association for Remarkable Citizens (MARC) evacuated to Orlando      and plan to stay until Friday. They are waiting to hear from local      officials when it is safe to return to Monroe County.
  • Residents, especially residents with special needs,      should plan for conditions along their route home as well as conditions in      their impacted community. For road conditions, please check      Residents should contact their local county or emergency management      officials for the most up-to-date information regarding curfews, power      outages, reentry policies and the availability of necessary commodities.
  • The Florida Department of Veterans’ Affairs (FDVA)      operates six skilled nursing facilities and one assisted living facility.      All state veterans’ homes are currently operational. Two veterans’ homes      are currently operating on generator power.
  • The U.S. Department of Veterans Affairs (VA) operates a      number of Florida-based medical centers, outpatient clinics and Vet      Centers in the storm path. For specific information on all VA closures in      Florida, please click HERE      or visit



  • Today, Governor Rick Scott announced that the Federal      Highway Administration (FHWA) has approved a $25 million Emergency Relief      (ER) Quick Release Grant to support response and recovery efforts for      Florida’s roadways and transportation system. This federal funding will be      used to conduct emergency repairs on impacted roads, embankments, bridges      or other infrastructure and help restore traffic on major roadways to      ensure Florida residents and visitors can travel safely.
  • FDOT is actively monitoring a small bridge on I-75 at      mile marker 408 crossing the Santa Fe River on the northern border of      Alachua County. The river is expected to crest at historic and      unprecedented levels presenting a potential threat to the safety of travel      on this bridge. FDOT bridge inspectors are monitoring this structure 24      hours a day and working with the United States Geological Survey (USGS) to      ensure driver safety. If the river rises to an unsafe level, it will      require the full closure of I-75 south of I-10 and north of U.S. 441 in Alachua.      Anyone planning on traveling to Central or Southern Florida should      consider traveling southbound on I-95.
  • This unprecedented river flooding is also causing      closures and extensive rerouting of traffic nearby roadways. FDOT is      monitoring S.R. 47 and U.S. 121 and will reroute traffic if needed. See      the most recent closures below:
  • US 27 BRIDGE CLOSURE: Northbound – US 27 traffic to      Lake City detour at NW 9th Street in High Springs. Southbound – US 27 to      Gainesville and Southbound US 27 traffic to Gainesville detour at SR 47 in      Fort White.
  • US 41 BRIDGE CLOSURE: Northbound – US 41 traffic to      Lake City detour at Winn Dixie in High Springs. Southbound – US 41 traffic      to Gainesville detour at CR 778.
  • FDOT continues to coordinate with Google’s emergency      response team to “close” damaged roads in Google Maps in real time      following damage assessments. FDOT is also working closely with WAZE, the      Georgia Department of Transportation and other transportation industry      partners to communicate the potential reroutes to the public.
  • FDOT debris removal crews have cleared U.S. 1 down to      Key West. Local officials will determine when it’s safe to reenter Monroe      County.
  • The Florida Department of Transportation (FDOT)      has completed damage assessments on major highways. Every interstate and      turnpike is open for Floridians, however, there is heavy traffic volume on      I-10 eastbound and I-75 southbound. Everyone should continue to listen to      local officials on when to return home.
  • FDOT’s cut and toss crews will continue to work with utility      crews across the state to clear road debris so power can be restored      quickly.
  • Bridge inspections and debris clearance are ongoing      throughout the state.
  • FDOT is coordinating with other states to deploy      additional resources to impacted counties. A number of other states have      offered assistance. Maryland, Missouri and Delaware are currently      deploying crews to Florida. FDOT continues to coordinate with other      states.
  • Around the state, FDOT has 13 traffic management      centers where hundreds of DOT workers are monitoring traffic cameras 24/7.
  • Governor Scott directed the FDOT to suspend tolls      across the entire State of Florida in preparation for Hurricane Irma.      Tolls remain suspended and immediate recovery efforts continue.
  • FDOT is coordinating with county emergency operations      centers directly to coordinate any necessary response needs and actions,      including damage assessments and road and bridge closures.



  • An aggressive recovery effort is ongoing, working with      FEMA to identify and activate federal grant programs that can benefit      Floridians and their communities.
  • Today, President Donald Trump’s Administration expanded      Major Disaster Declaration for Florida requested by Governor Scott to      include individual assistance for Brevard, Broward, Charlotte, Citrus,      Clay, Collier, DeSoto, Duval, Flagler, Glades, Hardee, Hendry, Hernando,      Highlands, Hillsborough, Indian River, Lake, Lee, Manatee, Marion, Martin,      Miami-Dade, Monroe, Okeechobee, Orange, Osceola, Pasco, Palm Beach,      Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, St. Lucie, Sumter      and Volusia counties. Sunday, just hours after Governor Scott’s request,      President Trump approved a Major Disaster Declaration for Florida      authorizing federal funding to flow directly to Floridians impacted by      Hurricane Irma and reimburse local communities and the state government to      aid in response and recovery. See the amendments to the declaration HERE.
  • Emergency Protective Measures (Category A and Category      B) funded through the Federal Public Assistance Program is available for      all 67 counties.



  • The Federal Emergency Management Agency (FEMA) is      encouraging individuals and families to be alert for false rumors, scams,      identity theft, and fraud. For resources on how to protect yourself and      your loves ones from disaster fraud, visit
  • Residents who sustained losses in the nine declared      counties can apply for assistance by registering online at      Residents who suffered damages from the storm may register now, and if      their county is later included in the declaration, the application will be      processed automatically.
  • Governor Scott will continue to work with President      Trump and FEMA to approve more funding to additional communities affected      by the storm.
  • Residents are also encouraged to download the FEMA App      to begin the registration process. Simply click on Disaster      Resources.
  • If you do not have access to the internet, you may      register by calling 1-800-621-3362 (FEMA) or 1-800-462-7585 (TTY); if you      use 711 Relay or Video Relay Service call 1-800-621-3362.
  • The toll-free telephone numbers will operate from 7:00      a.m. to 10:00 p.m. (local time) seven days a week until further notice.



  • Please visit to      view all school closures.
  • State offices will continue to follow the lead of local      governments. Offices closed tomorrow include Glades, Hernando, Lee,      Miami-Dade, Monroe, Hardee, Highlands, Jefferson and Nassau counties.



  • Volunteer Florida and the Department of Management      Services are seeking state employee volunteers to transport food to      affected areas in Southwest and Northeast Florida beginning Friday, Sept.      15. DMS is also working with rental car companies to secure cargo vans and      box trucks for this effort and both agencies are coordinating with the      American Red Cross to deliver supplies to shelters and staging areas. For      more information, visit and click “Hurricane Irma: Volunteer to Help.”
  • Governor Rick Scott activated the Florida Disaster Fund to      support individuals who are impacted by Tropical Storm Irma. The      Florida Disaster Fund helps provide financial support to Florida’s      communities in times of disaster. To make a contribution, please      visit or text DISASTER to 20222 to make a one-time      donation of $10. Volunteer Florida has also engaged with Facebook to      activate a donation portal online.
  • In response to Hurricane Irma, Lyft is donating      $100,000 to a “Relief Rides” program helping those in need get to/from      hospitals and shelters after the hurricane, as well as partnering with      Team Rubicon to help their volunteers. If you are associated with a      hospital, shelter, or local government, please email so      that Lyft can get you access to a pre-funded account to help those in      need. Click here for      information on how partners can use Lyft’s Concierge Service to request      rides for those in need and who may not have access to a      smartphone. If you are an individual in need of a ride, please use      the code HELPFLORIDA. For information on specific locations for Relief      Rides please click here.
  • Volunteer Florida is working with Uber to transport      food to people in shelter. Uber is donating $400,000 of rides, food and      relief to families and communities affected as well as first responders.      Uber will also provide free rides to and from shelters for residents of      Hillsborough and other impacted areas, including Duval County and Lee      County. In partnership with Volunteer Florida, Uber will provide free      rides to help move volunteers to shelters in impacted areas. Local governments,      nonprofits, and organizations with an immediate need can visit
  • Volunteer Florida is working with Johnson &      Johnson, which is donating baby supplies and personal hygiene items to      victims, Americares, which is donating pharmaceutical supplies to special      needs shelters, Poland Water, which is donating 100 box cars of bottled      water, American Logistics Network to stand up a multiple agency warehouse,      and multiple volunteer partners.
  • A Red Cross advance team is in the Florida Keys      evaluating and assessing the most expeditious manner to provide services      and emergency supplies there.
  • The American Red Cross has accepted 1,000 meals offered      through Volunteer Florida from Boar’s Head Provisions. Local arrangements      are being made to deliver these meals to areas of need in Duval County.



  • 38 Florida State Parks have reopened for day-use only,      129 parks remain closed to ensure visitor safety. Park service staff have      formed teams to respond to impacted parks and re-open them as quickly as      possible. A full list of closures can be found at
  • DEP staff are conducting assessments of beach impacts      in Nassau, Duval, St. Johns, Martin, St. Lucie, Palm Beach, Pinellas,      Manatee, Charlotte, Lee, Collier, Franklin and Gulf counties. DEP      continues to coordinate with USACE to expedite recovery of Florida      beaches.
  • DEP has mobilized 12 Hazardous Assessment and Response      Teams in coordination with the EPA and the U.S. Coast Guard to assess      hazardous waste facilities and respond to pollution incidents and other      storm impacts. The 40 members of these teams have deployed to Duval and      Hillsborough counties tomorrow to begin assessments.
  • DEP staff continue to respond to local governments and      utilities requests for support.
  • Dune and beach fortification activities in St. Johns,      Volusia and Flagler counties that had begun in the week prior to Hurricane      Irma have resumed.
  • Technical specialists from EPA’s water division have      deployed to Florida to assist DEP staff with wastewater and drinking water      system recovery, and 61 assessments have been completed to date.
  • DEP has established a mutual aid system to coordinate      responses between utilities, the department, and other responders. This      system is active and continues to coordinate and respond to the needs of      drinking and waste water facilities throughout Florida. This includes      ensuring generators are provided to the Town of White Springs, Alachua      County, City of Delray Beach, City of Pompano Beach and Manatee County for      lift stations, wastewater plant and other vital infrastructure operations.
  • DEP continues to coordinate with GIS and subject matter      experts to map priority sites for preliminary damage assessments, and with      FDOT to assure roads are cleared to priority sites to expedite      assessments.
  • DEP is coordinating with US Army Corps of Engineers,      FDOT, US Coast Guard, FWC, and FEMA on debris removal statewide.
  • DEP is mobilizing Beach Response Teams and      participating with assistance of USACE in efforts to expedite recovery of      Florida beaches.
  • DEP has issued an emergency order to ensure recovery      efforts are not hampered or delayed. DEP has expanded that order for power      plants to cover the entire state to assist any facility recovering from      the storm and a new order to waive certain rules for fuel facilities      impacted by the storm statewide. Both orders apply only to impacted      facilities and have provisions to guard the environment while assisting in      quick recovery of critical infrastructure.
  • DEP is working with FWC, EPA, and the U.S. Coast Guard      to mitigate pollutants from submerged vessels.



  • The Suwannee River Water Management District is working      with the Florida Department of Transportation, Florida Highway Patrol and      Florida Department of Environmental Protection to manage conditions around      the Santa Fe River at 1-75 to ensure public safety.
  • The South Florida Water Management District’s (SFWMD)      Aerial inspections and Damage Assessment Unit teams have completed      inspections of the canals, levees and structures throughout the District.      No levee breaches have been found.
  • Three 42-inch temporary pumps are being relocated to      Collier County to assist with lowering canal levels.
  • Pumps along the southern rim of Lake Okeechobee are      pumping water into the lake to address flooding, which has affected      families and businesses in Glades communities.
  • Debris teams have been deployed in Miami-Dade, Broward      and Collier counties to assess debris in canals that could slow the flow      of water and begin removal.  Most canals are receding to normal      levels.
  • SFWMD continues to coordinate with local drainage      districts and to operating flood control structures to address localized      flooding. This includes relocating temporary pumps to Collier County and      assisting Orlando International Airport with operations to lower its water      levels.
  • Two major St. Johns River Water Management District      (SJRWMD) water control structures remain closed, preventing 3,300 cubic      feet per second from entering the St. Johns River. So far total discharge      to the St. Johns River has been reduced by 8,300 cubic feet per second.
  • Two additional SJRWMD structures are open, discharging      5,000 cubic feet per second of water to the Indian River Lagoon, to help      mitigate flooding.
  • SJRWMD continues to deploy pumps and staff to assist      Flagler, Putnam and St. Johns counties in recovery efforts from flooding      caused by Hurricane Irma.
  • SJRWMD responded to a request from a local municipality      and pumped out flood waters from an assisted living home in Putnam County.
  • SWFWMD continues to operate water control structures.      All structures without power are being monitored and are discharging as      needed. These structures can be manually operated if needed.



  • The Florida Virtual Business Emergency Operations      Center business damage assessment surveying tool has been activated for      businesses to report damages resulting from Hurricane Irma. Businesses are      encouraged to visit Click on Hurricane Irma.
  • A private sector hotline is available at (850) 410-1403      to respond to calls from businesses and private sector support      organizations.
  • The Florida Department of Economic Opportunity      (DEO) is readying the Disaster Unemployment Assistance Program to      provide temporary income support to eligible individuals in counties      approved for FEMA Individual Assistance.
  • The state is working to identify the “open/close”      status of businesses. This information is being posted to the SERT      Tropical Storm Irma web page:
  • The Florida Retail Federation is assisting in      coordinating information to Florida Retailers regarding restocking of      emergency supplies, readying mobile pharmacies, and the transportation of      fuel.
  • The Florida Small Business Development Center Network      is working with federal officials to identify additional staffing and      financial resources to support business response activities.
  • The Florida Chamber of Commerce is coordinating with      their members and local chambers to determine post-storm recovery needs      and identifying resources available to be sent to the affected areas.



  • At the Direction of Governor Scott, Insurance      Commissioner Altmaier issued an Emergency Order suspending and activating      certain insurance rules and statutes for the health, safety, and welfare      of Florida’s policyholders. Among other provisions, the Order provides an      additional 90 days to policyholders to supply information to their      insurance company; prohibits insurance companies from canceling or      non-renewing policies covering residential properties damaged by the      hurricane for at least 90 days; and freezes any and all efforts to      increase rates on policyholders for 90 days. The Order can be found HERE.
  • Floridians affected by the storm must now begin the      process of surveying damages to their property and belongings. If you need      help finding your Florida’s property insurance company’s website and      contact information, click HERE.      For a list of licensed insurance agents in Florida, click HERE.
  • Consumers with questions about their policies and those      who need help filing a claim should call the CFO’s free Insurance Consumer      Helpline at 1-877-693-5236.
  • It is important to document all damaged property and      belongings. A free smartphone app developed by the National Association of      Insurance Commissioners called “MyHome” is available to assist      with photo documentation.
  • OIR has updated its “Hurricane Season Resources” webpage, which contains links to information provided      by the Governor, Chief Financial Officer, Attorney General, Commissioner      of Agriculture, Federal Emergency Management Agency’s National Flood      Insurance Program, and contact information for Florida’s property      insurers.
Updated: Tuesday, October 31, 2017
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