Emergency Information For Ian
Through a partnership with the State of Florida and its agencies, Unite Florida helps connect Floridians impacted by Hurricane Ian to resources needed for recovery.
If you are unable to remain in your home due to damages caused by Hurricane Ian, the State of Florida may be able to assist you with temporary sheltering and temporary or permanent repairs to your home. Unmet needs, such as transportation, senior services, or household supplies, can also be fulfilled through Unite Florida at IanRecovery.FL.gov/Unite.
The information entered on IanRecovery.FL.gov/Unite is completely confidential. For those who need more assistance filling out an application, please call 1-800-892-0948.
The Disaster Supplemental Nutrition Assistance Program (D-SNAP) provides food assistance for individuals and families impacted by Hurricane Ian and who are not receiving food assistance benefits through the regular Supplemental Nutrition Assistance Program (SNAP).
In partnership with the U.S. Department of Agriculture, D-SNAP is implemented by DCF. Registration details can be found online at MyFLFamilies.com/DSNAP.
The Florida Office of Insurance Regulation (OIR) is requiring insurers to report preliminary catastrophe claims for Hurricane Ian. To date, insurers have reported a total of $10,271,655,453 in estimated insured losses and a total of 640,496 claims. This aggregate information is compiled from claims data filed by insurers, it has not been audited or independently verified. Additional claim data and information can be found on OIR’s Hurricane Ian information page here.
Florida Housing Finance Corporation has updated its Disaster Relief webpage to provide families with information on housing resources and assistance. This webpage will continue to be updated as more information becomes available – Disaster Relief Resources and Information.
Families in need of relocation assistance can view current listings at www.FloridaHousingSearch.org.
Each SHIP office has an adopted disaster strategy that allows for assistance in the immediate aftermath of a declared disaster. Strategies may include temporary relocation and rental assistance, debris removal and short-term repairs to prevent further damage to the structure or to allow for occupancy until further repairs are made. Please contact your local office directly for more information – Local Government Information.
American Red Cross Financial Assistance
The Red Cross is providing financial assistance, based on household size, to people whose homes were confirmed to have been destroyed or sustained major structural damage from Hurricane Ian in September 2022, or Hurricane Nicole in November 2022.
Major damage is indicated by significant structural damage to a residence that requires extensive repairs. This may include substantial failure of the roof, walls or foundation, or a water line above 18 inches in an essential living space. A residence that is destroyed is one that is a total loss or with damage so extensive that repair is not feasible.
For more information and steps to register for an appointment, please see www.redcross.org/ian
DR-4673-FL Disaster Wide Public Notice English Amendment (English) 11/12/22
AVISO PÚBLICO DR-4673-FL Disaster Wide Public Notice English Amendment (Spanish) 11/12/22
AVI PIBLIK DR-4673-FL Disaster Wide Public Notice English Amendment (Haitian Creole) 11/12/22
Disaster Recovery Centers for Hurricane Ian survivors are reopening today after temporarily closing last week for severe weather. Centers are designed to help disaster survivors jumpstart their recovery from Hurricane Ian.
DRCs are closed on Sundays. Please note that hours of operation may differ based on location.
DRCs are a coordinated effort between FEMA, the Florida Division of Emergency Management, and additional state agencies.
It is not necessary to visit a center to apply for FEMA assistance. Survivors can go online to disasterassistance.gov, use the FEMA mobile app or call the FEMA Helpline at 800-621-3362. The line is open every day from 7 a.m. to 11 p.m. ET. Help is available in most languages. If you use a relay service, such as video relay (VRS), captioned telephone or other service, give FEMA the number for that service. To view an accessible video about how to apply visit: Three Ways to Register for FEMA Disaster Assistance - YouTube.
Survivors who sustained damage from Hurricane Nicole should contact their insurance company, take pictures of the damage, begin clean up, and save receipts. Visit floridadisaster.org/info/nicole/ for updated response and recovery information.
Brevard County
Cuyler Park Community Center
2329 Harry T. Moore Ave.
Mims, FL 32754
Open 9 a.m. – 6 p.m., Monday Through Saturday
Charlotte County
Cultural Center of Charlotte County
2280 Aaron Street
Port Charlotte, FL 33952
Open 8:00 a.m. – 7:00 p.m., Monday Through Saturday
Tringali Rec Center
3450 N. Access Rd.
Englewood, FL 34224
Open 8:00 a.m. – 7:00 p.m., Monday Through Saturday
Collier County
Eagle Lakes Community Park (Community Center Building)
11565 Tamiami Trail East
Naples, FL 34113
Open 8 a.m. – 7 p.m., Monday – Saturday
DeSoto County
Brewer Sports Park
1365 SE Hargrave St.
Arcadia, FL 34266
Open 8 a.m. to 7 p.m. Monday through Saturday
Flagler County
Flagler County Fairgrounds
150 Sawgrass Rd.
Bunnell, FL 32110
Open 9 a.m. to 6 p.m., Monday Through Saturday
Glades County
Glades County Health Department
1021 Health Park Drive
Moore Haven, FL 33471
Open 9 a.m. to 6 p.m., Monday Through Saturday
Hardee County
Wauchula Civic Center
515 Civic Center Dr.
Wauchula, FL 33873
Open 9 a.m. to 6 p.m., Monday Through Saturday
Closes permanently on Thursday, December 1 at 6 p.m.
Highlands County
Highlands County Extension Office
4509 George Blvd.
Sebring, FL 33875
Open 9 a.m. to 6 p.m., Monday Through Saturday
Hillsborough County
HCC Regent
6437 Watson Road
Riverview, FL 33578
Open 9 a.m. to 6 p.m., Monday Through Saturday
Lake County
First Baptist Church of Astor
24731 Ann St.
Astor, FL 32102
Open 9 a.m. to 6 p.m., Monday Through Saturday
Lee County
Lakes Regional Library
15290 Bass Rd.
Fort Myers, FL 33919
Open 8 a.m. – 7 p.m., Monday through Saturday
Lake Kennedy Center
400 Santa Barbara Blvd.
Cape Coral, FL 33915
Open 8 a.m. to 7 p.m., Monday through Saturday
Sanibel Community Church
1740 Periwinkle Way
Sanibel, FL 33957
Open 8 a.m. – 7 p.m., Monday through Saturday
Phillips Community Park – Pine Island5675 Sesame Dr.
Bokeelia, FL 33922
Open 8 a.m. – 7 p.m., Monday – Saturday
Bonita Springs Recreation Center
26740 Pine Ave.
Bonita Springs, FL 34135
Open 8 a.m. – 7 p.m., Monday – Saturday
Manatee County
John Marble Park
3675 53rd Ave. E.
Bradenton, FL 34203
Open 8 a.m. – 7 p.m., Monday through Saturday
Okeechobee County
Okeechobee County Library
206 SW 16th St.
Okeechobee, FL 34974
Open 8 a.m. to 7 p.m. Monday through Saturday
Osceola County
Hart Memorial Central Library
211 E. Dakin Ave.
Kissimmee, FL 34741
Open 9 a.m. to 6 p.m., Monday Through Saturday
Orange County
Barnett Park
4801 W. Colonial Dr.
Orlando, FL 32808
Open 9 a.m. to 6 p.m., Monday Through Saturday
Pasco County
Mike Fasano Regional Hurricane Shelter
11611 Denton Ave.
Hudson, FL 34667
Open 8 a.m. to 7 p.m., Daily
Pinellas County
Lealman Exchange Community Center
5175 45th St. N.
St. Petersburg, FL 33714
Open 9 a.m. to 6 p.m., Monday Through Saturday
Polk County
W.H. Stuart Center
1702 S. Holland Pkwy
Bartow, FL 33830
Open 9 a.m. to 6 p.m., Monday Through Saturday
Putnam County
Putnam County Fairgrounds
117 Yelvington Road
East Palatka, FL 32131
Open 9 a.m. to 6 p.m., Monday Through Saturday
Sarasota County
Shannon Staub Public Library
4675 Career Lane
North Port, FL 34289
Open 9 a.m. to 6 p.m., Monday Through Saturday
Seminole County
Seminole State College, Automotive Center
100 Welden Blvd.
Sanford, FL 32773
Open 9 a.m. to 6 p.m., Monday Through Saturday
St. Johns County
Wind Mitigation Building
3111 Agricultural Center Dr.
St. Augustine, FL 32092
Open 9 a.m. to 6 p.m., Monday Through Saturday
Volusia County
Volusia Health Department
1845 Holsonback Dr.
Daytona Beach, FL 32117
Open 9 a.m. to 6 p.m., Monday Through Saturday
Federal Emergency Management Agency (FEMA) Assistance
Individual Assistance is available to individuals and households in need of financial and direct services who have uninsured or underinsured necessary expenses and serious needs. Impacted individuals with insurance and residents outside of declared counties are still encouraged to apply.
Individual Assistance is available in Brevard, Charlotte, Collier, DeSoto, Flagler, Glades, Hardee, Hendry, Highlands, Hillsborough, Lake, Lee, Manatee, Monroe, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns and Volusia counties. Individuals can apply in multiple ways:
- Apply for disaster assistance at DisasterAssistance.gov
- Download the FEMA mobile app
- Call 800-621-3362 from 7 a.m. to 11 p.m. Eastern Time
- Visit Mobile Registration Intake Centers announced by local officials
- Visit Disaster Recovery Centers.
Florida homeowners and renters who registered for FEMA disaster assistance after Hurricane Ian should stay in touch with FEMA to ensure the disaster assistance process stays on track.
Survivors should update contact information as soon as possible because FEMA may need to reach them to perform virtual home inspections or get additional information.
FEMA encourages survivors to request direct deposits of disaster assistance to their financial institution. Survivors should let FEMA know as soon as possible of any changes to their banking information.
It’s important to note that FEMA disaster assistance checks cannot be forwarded. If you cannot access your home address, you can request the postal service to hold your mail.
Public Assistance is available to State, Territorial, Tribal, and Local governments, and certain types of private nonprofit organizations. The Division is currently hosting Applicant Briefings for potential applicants. Applicant Briefings provide an overview of the following:
- Public Assistance process
- eligibility requirements
- how to submit a Request for Public Assistance (RPA)
- administrative and procurement requirements
- Special considerations
You only need to attend one Applicant Briefing but are welcome to attend more if you choose to. Please click here to choose a time to attend a virtual briefing.
Public Assistance is available for declared counties and additional designations continue to be made and may be made at a later date. Please visit FEMA.gov or WebEOC info message #00263 for an updated list of declared counties.
Florida Small Business Emergency Bridge Loan Program
On Tuesday, October 4, Governor Ron DeSantis activated the Florida Small Business Emergency Bridge Loan Program, making $50 million available — at least $10 million of which must go to small businesses that are agricultural producers impacted by Hurricane Ian — in Charlotte, Collier, DeSoto, Flagler, Glades, Hardee, Hendry, Highlands, Hillsborough, Lake, Lee, Manatee, Monroe, Orange, Osceola, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, and Volusia counties. Small businesses in the most impacted counties — Charlotte, Collier, Lee, and Sarasota — will be escalated and prioritized as they are received.
The program, administered by the Florida Department of Economic Opportunity (DEO), provides short-term, zero-interest loans to small businesses that experienced economic injury or physical damage due to Hurricane Ian. Interested applicants can apply now through December 2, 2022, or until all available funds are expended. Ways to apply:
- Visit FloridaJobs.org/EBL to learn more about the program, view the lending guidelines and required documentation, and complete an application
- Call 833-832-4494, Monday – Friday, from 8 a.m. – 5 p.m. Eastern Time for more information on the program.
U.S. Small Business Administration (SBA)
The declaration is available to impacted individuals and businesses in Brevard, Charlotte, Collier, DeSoto, Flagler, Glades, Hardee, Hendry, Highlands, Hillsborough, Lake, Lee, Manatee, Monroe, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, St. Johns, Sarasota, Seminole, and Volusia counties for both Physical and Economic Injury Disaster Loans.
The contiguous counties of Alachua, Bradford, Broward, Clay, Duval, Hernando, Indian River, Marion, Martin, Miami-Dade, St. Lucie, and Sumter counties are eligible for only Economic Injury Disaster Loans.
The filing deadline to return applications for physical property damage is Nov. 28, 2022. The deadline to return economic injury applications is June 29, 2023. Ways to apply include:
- Use the Electronic Loan Application (ELA) via SBA’s secure website at DisasterLoanAssistance.SBA.gov under SBA declaration #17644
- Call 800-659-2955 or send an email to DisasterCustomerService@sba.gov
Visit Business Recovery Centers (BRC):
- Chloe Coney Urban Enterprise Center
1907 E. Hillsborough Ave.
Tampa, FL 33610
Open 9 a.m. – 5 p.m., Daily - The Naples Players
701 5th Ave. South
Naples, FL 34102
Open Monday, 9 a.m. – 4:30 p.m.,
Open Tuesday – Sunday, 9 a.m. – 5 p.m. - The Hub at SWFL, Inc.
25071 Chamber of Commerce Dr.
Bonita Springs, FL 34135
Open 9 a.m. – 5 p.m., Daily - Sanford Welcome Center
230 E. 1st Street
Sanford, FL 32771
Open 9a.m. -6p.m., Daily - Kiwanis Club of Cape Coral
360 Santa Barbara Blvd.
Cape Coral, FL 33991
Open Monday -Thursday, 8 a.m. - 6 p.m. - Promenades Mall
3280 Tamiami Trail
Port Charlotte, FL 33952
Open Monday – Thursday, 9 a.m. – 4 p.m. - Venice Community Center
326 Nokomis Ave. South – Room E
Venice, FL 34285
Open 9 a.m. – 6 p.m., Daily
- Loan applications can also be downloaded from SBA.gov/disaster. Completed applications should be mailed to:
S. Small Business Administration
Processing and Disbursement Center
14925 Kingsport Road
Fort Worth, TX 76155
FDEM is accepting applications for the Hurricane Ian Debris Cleanup Program to assist with the removal of debris, including displaced and abandoned vehicles, vessels and other title property, from qualifying private and commercial properties and waterways. Homeowners and business owners can apply for debris removal assistance by visiting
IanDebrisCleanup.com
or calling
(850) 961-2002
FEMA will never ask you for money to provide disaster assistance. Recognize fraud:
- FEMA employees will always have an official ID
- Don’t trust anyone who offers financial help & asks for money or personal info.
- Always talk with someone you trust.
Ways to Report Fraud to FEMA
- Email: StopFEMAfraud@Fema.dhs.gov
- Call: 1-866-223-0814
- Fax: 202-212-4926
For more information visit fema.gov/disaster-fraud
Report Price Gouging in Florida
- Call: 1-866-966-7226
As recovery from Hurricane Ian continues, the Postal Service wants to ensure customers receive mail, correspondence, packages, prescriptions, and other items. This information applies to any resident who may have been affected, but is particularly important for people residing in these areas:
- Bokeelia (33922)
- Captiva (33924)
- Fort Myers Beach (33931 & 33932)
- Pineland (33945)
- Saint James City (33956)
- Sanibel (33957)
The most critical step residents must take immediately is to file a Change of Address (COA) with the Postal Service, to ensure they can receive uninterrupted and accurate mail delivery service.
Here are options for residents:
Residents who will not be able to occupy their home within 30 days should submit a temporary Change of Address (COA) request with the Postal Service. Be sure to mark “Temporary” on the card/online form. A temporary change of address is designed for residents who plan on returning to their residence within six months.
Residents who are not planning to return to their current address should submit a permanent COA request.
How to file a COA?
In person: Visit the nearest available Post Office to obtain a COA form or ask your letter carrier for one.
Online: Go to: moversguide.usps.com to file online.
Other contact information:
USPS Customer Care Center: 1-800-ASK-USPS (1-800-275-8777)
Hours of operation: Monday – Friday 8 AM – 8:30 PM ET and Saturday 8 AM – 6 PM ET
DISPLACED RESIDENTS WHO FILE A CHANGE OF ADDRESS SHOULD KEEP THEIR DAMAGED DWELLING ADDRESS ON FEMA ASSISTANCE APPLICATIONS. CHANGING THE ADDRESS ON A FEMA ASSISTANCE APPLICATION TO A NON-DAMAGED DWELLING MAY CAUSE THE APPLICANT TO BECOME INELIGIBLE.
Boil Water Notices have been issued for areas over 3 counties following the impacts from Hurricane Ian. Department of Health continues to monitor and maintain a comprehensive statewide list of notices for residents to access online.
In coordination with private sector partners, the Division has opened free, public wi-fi access locations throughout areas impacted by Hurricane Ian.
Lumen Sites – Locations available 24 hours a day
- CenturyLink Branded Building
4001 Palm Tree Blvd.
Cape Coral, FL 33904 - CenturyLink Branded Building
10546 Tipton Dr.
Bokeelia, FL 33922 - CenturyLink Branded Building
4195 Kings Hwy
Port Charlotte, FL 33980 - CenturyLink Branded Building
3445 Sanibel Captiva Rd.
Sanibel, FL 33957 - CenturyLink Branded Building
906 Country Club Blvd.
Cape Coral, FL 33990 - The Bubble Room Parking Lots – Main Parking Lot & Overflow Parking Lot Available
15001 Captiva Dr.
Captiva, FL 33924 - CenturyLink Branded Building
15361 Stringfellow Rd.
Bokeelia, FL 33922 - Near a Residential Home, CenturyLink Facilities Located Adjacent
30358 NW 41st Ave.
Cape Coral, FL 33993 - Empty Residential Lot, CenturyLink Facilities Located Adjacent
603 Burnt Store Rd.
Cape Coral, FL 33993 - Near a Residential Home, CenturyLink Facilities Located Adjacent
1928 NW 24th Ave.
Cape Coral, FL 33993
Comcast Sites – Open from 9 a.m. to 6 p.m., Daily
- Walmart Supercenter
1619 Del Prado Blvd S.
Cape Coral, FL 33990 - Walmart Supercenter
17105 San Carlos Blvd
Fort Myers, FL 33931
Verizon Wireless Sites – Open from 8a.m. to Sundown, Daily
- Beach Baptist Farmers Market
130 Connecticut Street
Fort Myers Beach, FL 33931 - North Collier Regional Park
15000 Livingston Road
Naples, FL 34109
STARLINK Units
- Beach Baptist Church
130 Connecticut St.
Fort Myers Beach, FL 33931 - BB&T Insurance
6061 Estero Blvd.
Fort Myers Beach, FL 33931 - Fish Old School, LLC
11401 Andy Rosse Lane
Captiva, FL 33924 - Sunset Grill
16151 Captiva Drive
Captiva, FL 33924 - Sanibel Recreation Center
3880 Sanibel Captiva Rd
Sanibel, FL 33957 - Bowman’s Beach Parking
1700 Bowmans Beach Rd
Sanibel, FL 33957 - Periwinkle Place
2075 Periwinkle Way
Sanibel, FL 33957 - Lazy Flamingo 3
16501-B Stringfellow Rd
Bokeelia, FL 33922 - Coconut Island’s Market
7573 Raymary St E-F
Bokeelia, FL 33922 - Safe Harbor Pineland
13921 Waterfront Drive
Bokeelia, FL 33922 - Pine Island Elementary School
5360 Ridgewood Drive
Bokeelia, FL 33922 - Our Lady of the Miraculous Medal Church
12175 Stringfellow Rd
Bokeelia, FL 33922 - Lavenders Landing
7290 Barrancas Ave
Bokeelia, FL 33922 - Pine Island Winn-Dixie
9864 Stringfellow Rd
St. James City, FL 33956 - St. Johns Episcopal Church
7771 Stringfellow Rd
St. James City, FL 33956 - Low Key Tiki
3135 Stringfellow Rd
St. James City, FL 33956 - U.S. Postal Service
4480 Stringfellow Rd
St. James City, FL 33956 - Santini Marina Plaza
7205 Estero Blvd
Fort Myers Beach, FL 33931 - Dunbar Park
3101 Indian St
Fort Myers, FL 33916 - Klein Office
2465 Highland Ave #612
Fort Myers, FL 33916
The state is partnering with faith-based institutions and non-profits in impacted counties in Florida to collect toy donations, and donated toys will be delivered to the state’s Disaster Recovery Centers for distribution. Toy donations can be mailed or dropped off in-person to below locations. All donations must be new and unwrapped.
Charlotte County
Murdock Baptist Church
18375 Cochran Blvd
Port Charlotte, FL 33948
In person donation hours: 9:00am - 5:00pm Monday through Friday; 9:00am - 12:00pm Saturday
Lee County
Next Level Church
12400 Plantation Rd
Fort Myers, FL 33966
In person donation hours: 9:00am - 4:00pm Monday through Friday
Please go to Summary Shelter Information for currently open general and special needs shelters within the State of Florida.
For information from your county Emergency Management program regarding shelter preparedness and lists of potential shelters that may be opened, please visit Shelter Information Index and choose your county.
View Open Shelters on a map.
Special Needs Assistance
If you know or care for an individual with a disability or a special need, such as a medical condition that requires assistance but not hospitalization, it is important that you pre-register with the Florida Special Needs Shelter Registry.
For more Special Needs Sheltering detailed Information here.
Check with https://floridastateparks.org/StormUpdates for closings to state parks in the event of a disaster.
DEM Order No. 22-007 County Officer Reporting 10/27/22
DEM 22-005 Overtime pay 10/04/22
DEM Order No. 22-006 Ian Public Meetings 10/06/22
EO-22-219-TS-Ian Amendment to EO 22-218 09/24/22
EO-22-218 09/23/22
DEM ORDER NO. 22-004 In Re Tropical Depression Nine Emergency 09/23/22
Get a Family or Business Plan by visiting Get A Plan!. This tool allows you to build a downloaded plan for your family and/or business with a preparedness checklist, emergency management contacts.
All Florida coastal counties and counties are susceptible to storm surge and most have designated evacuation zones. Use the mapping tool above to search by address and determine if you are in a designated evacuation zone.
Evacuation Zones - to determine if you are in a designated evacuation zone
Evacuation Orders - View Florida county evacuation orders
Read More About Evacuation Zones - learn more about designated evacuation zones, which counties have them and which don't, how flood zones are factored into evacuations, and evacuation orders
Florida Storms - Florida Public Radio Emergency Network Google Play iTunes
Florida 511 - Get up-to-the-minute, real-time traffic conditions and incident information for the State of Florida with Florida 511.
FEMA - mobile app
Red Cross - mobile apps
Everbridge - mobile apps
Gas Buddy - Gas stations availability
Florida 511 - Get up-to-the-minute, real-time traffic conditions and incident information for the State of Florida with Florida 511.
Florida Highway Patrol - Florida Highway Patrol Live Traffic Crash and Road Condition Report. Reports are updated every five minutes. Incidents located within city limits also may not show on the map since it is not common practice for FHP to work incidents inside city limits.
Florida Traffic - Traffic incidents and conditions from Florida 511 and Florida Highway Patrol brought to you by Florida State Emergency Response Team Geographic Information Systems.
