Tropical Storm Nicole For Emergency Information

Hurricane Ian For Recovery Information

Disaster Mental Health Resources

Disaster Survivor Resources

  • The Florida Department of Children and Families launched the Family Support Line, which connects individuals and families who were impacted by Hurricane Ian with peers who were impacted and have recovered from Hurricane Michael. Family Support Line: 888-850-SWFL.
  • DCF has also created a First Responder Support Line (407-823-1657) that all first responders throughout Hurricane Ian impacted areas can contact. This line combines current resources into a single point of contact that will connect first responders with mental health professionals.

FDEM Mental Health Assistance for Hurricane Ian First Responders

If you need support connecting to disaster responder mental health resources, please reach out to the Division’s Disaster Recovery Mental Health Coordinator, Sara Newhouse by filling out this brief survey.

Please note, during disaster response, replies may be delayed. If this is an emergency, please dial 911 or 988 for the National Suicide Prevention Helpline.

  • IAFF Hurricane Ian Disaster Relief Team can be reached by dialing (321) 430-4233 from 8am – 9pm. Disaster Relief - IAFF
  • Safe Call Now - Safe Call Now is a confidential, 24/7 crisis referral service for all public safety employees, emergency services personnel and their family members.
    • Call (206) 459-3020
  • Redline Rescue – Red Line Rescue provides trained Peer Support and licensed clinicians to first responders. Redline Rescue is dedicated to the mission of serving firefighters and their families in times of need.
  • 2nd Alarm Project – The 2nd Alarm Project, funded by SAMHSA, offers behavioral health resources to firefighters (career, volunteer and retirees) and fire departments across the Florida Panhandle.
    • Schedule free counseling here
    • Download the app here
  • UCF Restores – UCF Restores is a nonprofit clinical research center and treatment clinic established to change the way post-traumatic stress disorder (PTSD) and other trauma-related concerns are understood, diagnosed and treated.
    • To learn more about UCF Restores services, call (407) 823-3910
    • Those interested in the UCF Restores Single-Session Consultation Program can call (407) 823-1657
  • Florida Firefighters Safety and Health Collaborative – The Florida Firefighters Safety and Health Collaborative is an organization formed to provide members with shared knowledge and resources based on best practices and research available from a myriad of confirmed resources.
  • Crisis Text Line - Crisis Text Line provides free, 24/7, text-based mental health support and crisis intervention.
    • Text HOMEto 741741 or message the Crisis Text Line on Facebook here.
    • First responders can text BADGE to 741741
  • Florida Veterans Support Line – Crisis of Tampa Bay’s Veterans Helpline provides confidential resources for Veterans of all ages and circumstances, 24/7.
    • Call (844) 693-5838
  • Disaster Distress Helpline – SAMHSA’s Disaster Distress Helpline provides 24/7 crisis counseling and support to individuals experiencing emotional distress related to natural or human-caused disasters.
    • Call (800) 985-5990 or text “TalkWithUs” for English or “Hablanos” for Spanish to 66746 to connect with a trained crisis counselor.
    • Spanish-speakers can call the hotline and press “2” for bilingual support. Callers can also connect with counselors in over 100 other languages through 3rd-party interpretation services.
    • TTY (800) 846-8517
  • Florida 211 Network – United Way’s 211 Network partners with hundreds of organizations, businesses and government agencies to provide a multitude of resources, including mental wellness care and local health and community services.
    • Call 2-1-1, available 24/7
    • For individuals who prefer to text, chat online or search local 211 online resources can find local 211 contact information here.
  • 988 Suicide & Crisis Lifeline – The Lifeline, formerly known as the National Suicide Prevention Lifeline, provides 24/7, free and confidential support to individuals experiencing mental-health related distress.
    • Individuals can call or text 988 or chat 988lifeline.org for themselves or if they are worried about a loved one who may need crisis support.
    • TTY: Individuals can use their preferred relay service or dial 711, then 988.
  • SAMHSA Disaster Mobile App – The free SAMHSA Disaster App offers first responders immediate access for any type of traumatic event at every phase of response, including pre-deployment preparation, on-the-ground assistance and post-deployment resources.
  • Psychological First Aid (PFA) Mobile App – PFA allows first responders to review PFA guidelines and listen to mentoring tips to put PFA into practice in the field.
  • Firefighter Behavioral Health Alliance (FBHA) – FBHA was created to directly educate firefighters/Emergency Medical Services personnel and their families about behavioral health issues such as depression, Post Traumatic Stress Disorder (PTSD), anxiety and addictions and firefighter suicides.
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