Disaster Mental Health Resources
Disaster Survivor Resources
- The Florida Department of Children and Families launched the Family Support Line, which connects individuals and families who were impacted by Hurricane Ian with peers who were impacted and have recovered from Hurricane Michael. Family Support Line: 888-850-SWFL.
- DCF has also created a First Responder Support Line (407-823-1657) that all first responders throughout Hurricane Ian impacted areas can contact. This line combines current resources into a single point of contact that will connect first responders with mental health professionals.
- SAMSHA Disaster Distress Hotline: Call or Text 1-800-985-5990
Disaster Distress Helpline
- 2-1-1 provides free and confidential information and referral to Community Resources: Call 211 to be linked to your community provider.
- National Suicide Prevention Lifeline: Call or text 988.
988 Suicide and Crisis Lifeline
- American Red Cross Virtual Family Assistance Center: 1-833-492-0094
American Red Cross Virtual Family Assistance Center
- National Human Trafficking Hotline: 1-888-373-7888 or text 233733
National Human Trafficking Hotline.org
- Florida Abuse Hotline: 1-800-962-2873
Florida Department of Children and Families Abuse Hotline
- National Domestic Violence Hotline: 1-800-799-7233 or text “START” to 88788.
National Domestic Violence Hotline
- National Sexual Assault Helpline: 1-800-656-HOPE
- The Florida Department of Health and Department of Children and Families have partnered with BetterHelp to offer mental health services through three months of free online therapy to those impacted by Hurricane Ian. To access these free services, Floridians can visit betterhelp.com/voucher and use code: HurricaneIan
- SAMHSA Tips for Survivors of a Disaster or Traumatic Event: What to Expect in your Personal, Family, Work, and Financial Life pdf
- Spanish Version pdf
- SAMHSA Tips for Survivors of a Disaster or other Traumatic Event: Managing Stress
- SAMHSA Coping with Grief After a Traumatic Event
- SAMHSA Tips for Survivors of a disaster or other Traumatic Event: Coping with Re-traumatization
FDEM Mental Health Assistance for Hurricane Ian First Responders
If you need support connecting to disaster responder mental health resources, please reach out to the Division’s Disaster Recovery Mental Health Coordinator, Sara Newhouse by filling out this brief survey.
Please note, during disaster response, replies may be delayed. If this is an emergency, please dial 911 or 988 for the National Suicide Prevention Helpline.
- IAFF Hurricane Ian Disaster Relief Team can be reached by dialing (321) 430-4233 from 8am – 9pm. Disaster Relief - IAFF
- Safe Call Now - Safe Call Now is a confidential, 24/7 crisis referral service for all public safety employees, emergency services personnel and their family members.
- Call (206) 459-3020
- Redline Rescue – Red Line Rescue provides trained Peer Support and licensed clinicians to first responders. Redline Rescue is dedicated to the mission of serving firefighters and their families in times of need.
- 2nd Alarm Project – The 2nd Alarm Project, funded by SAMHSA, offers behavioral health resources to firefighters (career, volunteer and retirees) and fire departments across the Florida Panhandle.
- UCF Restores – UCF Restores is a nonprofit clinical research center and treatment clinic established to change the way post-traumatic stress disorder (PTSD) and other trauma-related concerns are understood, diagnosed and treated.
- To learn more about UCF Restores services, call (407) 823-3910
- Those interested in the UCF Restores Single-Session Consultation Program can call (407) 823-1657
- Center for Firefighter Behavioral Health – The Center for Firefighter Behavioral Health brings behavioral health resources and education to firefighters and their families.
- Download the app here
- Florida Firefighters Safety and Health Collaborative – The Florida Firefighters Safety and Health Collaborative is an organization formed to provide members with shared knowledge and resources based on best practices and research available from a myriad of confirmed resources.
- Crisis Text Line - Crisis Text Line provides free, 24/7, text-based mental health support and crisis intervention.
- Text HOMEto 741741 or message the Crisis Text Line on Facebook here.
- First responders can text BADGE to 741741
- Florida Veterans Support Line – Crisis of Tampa Bay’s Veterans Helpline provides confidential resources for Veterans of all ages and circumstances, 24/7.
- Call (844) 693-5838
- Disaster Distress Helpline – SAMHSA’s Disaster Distress Helpline provides 24/7 crisis counseling and support to individuals experiencing emotional distress related to natural or human-caused disasters.
- Call (800) 985-5990 or text “TalkWithUs” for English or “Hablanos” for Spanish to 66746 to connect with a trained crisis counselor.
- Spanish-speakers can call the hotline and press “2” for bilingual support. Callers can also connect with counselors in over 100 other languages through 3rd-party interpretation services.
- TTY (800) 846-8517
- Florida 211 Network – United Way’s 211 Network partners with hundreds of organizations, businesses and government agencies to provide a multitude of resources, including mental wellness care and local health and community services.
- Call 2-1-1, available 24/7
- For individuals who prefer to text, chat online or search local 211 online resources can find local 211 contact information here.
- 988 Suicide & Crisis Lifeline – The Lifeline, formerly known as the National Suicide Prevention Lifeline, provides 24/7, free and confidential support to individuals experiencing mental-health related distress.
- SAMHSA Disaster Mobile App – The free SAMHSA Disaster App offers first responders immediate access for any type of traumatic event at every phase of response, including pre-deployment preparation, on-the-ground assistance and post-deployment resources.
- Psychological First Aid (PFA) Mobile App – PFA allows first responders to review PFA guidelines and listen to mentoring tips to put PFA into practice in the field.
- Hurricane Ian Post De-Mobilization Mental Wellness Guide
- A Guide to Managing Stress for Disaster Responder and First Responders
- Tips for Supervisors of Disaster Responders: Helping Staff Manage Stress When Returning to Work, SAMHSA
- Tips for Disaster Responders: Returning to Work, SAMHSA
- Tips for Disaster Responders: Understanding Compassion Fatigue, SAMHSA
- Emergency Responder Self-Care Plan
- Surfside Post De-Mobilization Mental Wellness Guide
- Firefighter Behavioral Health Alliance (FBHA) – FBHA was created to directly educate firefighters/Emergency Medical Services personnel and their families about behavioral health issues such as depression, Post Traumatic Stress Disorder (PTSD), anxiety and addictions and firefighter suicides.
- International Association of Fire Fighters – The IAFF Online Behavioral Health Awareness course is a free introductory course that provides an overview of common behavioral health problems that impact fire service personnel. The course is available to anyone, regardless of IAFF membership or participation in a Peer Support Training.
- Online Training for Emergency Responders – Interim NIOSH: Reducing risks associated with long work hours
- Online Psychological First Aid, National Child Traumatic Stress Network – This free online interactive course is currently under revision and will be available July 2021.