Emergency Information For Ian

Florida’s priority is to locate and rescue survivors of Hurricane Ian. Local, state and national search and rescue teams are working quickly to get to those in need.

While many Floridians were able to evacuate safely, some decided or were forced to shelter in place.

To assist in our efforts, please complete the following form on behalf of yourself or with the last known location of your loved one(s). This information will help rescue workers locate you and your loved ones as quickly as possible.

Click Here to Report Missing Persons


As of 8AM EST, Wednesday, October 5, the following Points of Distribution are open and distributing food, water and ice to impacted residents.”

Sarasota County

Englewood Center Plaza
200 S. Indiana Ave.
Englewood, FL 34223
San Pedro Catholic Church
14380 Tamiami Trail
North Port, FL 34287


Hardee County

Burgin Farms
611 S. 6th Ave.
Wachula, FL 33873


Desoto County

DeSoto County Department
of Emergency Management
2200 Northeast Roan St.
Arcadia, FL 34266
Nocatee Elementary School
4846 SW Shores
Arcadia, FL 34266
Save A Lot
1325 E. Oak St.
Arcadia, FL 34266
CR 661A
5600 CR 661A
Arcadia, FL 34266


Highlands County

Florida Department of Health
in Highlands County
7205 S. George Blvd.
Sebring, FL 33875



Lee County

Old Bonita Library
26876 Pine Ave.
Bonita Springs, FL 34135 
Kelly Road Soccer Complex
10750 Kelly Rd.
Fort Myers, FL 33908
Cape Coral Sports Complex
1410 Sports Blvd.
Cape Coral, FL 33991
Cape Coral Leonard St.
4820 Leonard St.
Cape Coral, FL 33904
Estero High School Ballfield Park
9100 Williams Rd.
Estero, FL 33928
North Fort Myers Rec Center
2000 N Recreation Park Way
North Fort Myers, FL 33903
Fleamasters Fleamarket 
4135 Dr. Martin Luther King Jr. Blvd.
Fort Myers, FL 33916
Veterans Park Rec Center
55 Homestead Rd. S.
Leigh Acres, FL 33936


Charlotte County

Muscle Car City
10175 Tamami Trl
Punta Gorda, FL 33950
Charlotte Sports Park
2300 El Jobean Rd
Port Charlotte, FL 33948
Tringali Park
3460 N Access Rd.
Englewood, FL 34224


Collier County

Immokalee State Farmers Market
424 New Market Rd. E
Immokalee, FL 34142
Sugden Regional Park
4284 Avalon Dr.
Naples, FL 34112
Everglades City – City Office
603 Collier Ave.
Everglades City, FL 34139
Veterans Park
1895 Veterans Park Dr.
Naples, FL 34112


A Disaster Recovery Center (DRC) has opened in Lee County. The DRC is a coordinated effort between FEMA, the Florida Division of Emergency Management, and state agencies and partners to provide wrap-around resources and information about recovery programs and disaster assistance to Hurricane Ian survivors.

Lee County

Lakes Regional Library
15290 Bass Rd.
Fort Myers, FL 33919
Open 9 a.m. – 6 p.m., Daily

Federal Emergency Management Agency (FEMA) Assistance

Individual Assistance is available to individuals and households in need of financial and direct services who have uninsured or underinsured necessary expenses and serious needs. Impacted individuals with insurance and residents outside of declared counties are still encouraged to apply.

Individual Assistance is available in Charlotte, Collier, DeSoto, Flagler, Hardee, Highlands, Hillsborough, Lake, Lee, Manatee, Orange, Osceola, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, and Volusia counties. Individuals can apply in multiple ways:

  • Apply for disaster assistance at DisasterAssistance.gov
  • Download the FEMA mobile app
  • Call 800-621-3362 from 7 a.m. to 11 p.m. Eastern Time
  • Visit Mobile Registration Intake Centers announced by local officials
  • Visit Disaster Recovery Centers. A Disaster Recovery Center in Fort Myers is open daily from 9 a.m. – 6 p.m. More centers may open as needed.
  • Lakes Regional Library
    15290 Bass Road
    Fort Myers, FL 33919

Florida Small Business Emergency Bridge Loan Program

On Tuesday, October 4, Governor Ron DeSantis activated the Florida Small Business Emergency Bridge Loan Program, making $50 million available — at least $10 million of which must go to small businesses that are agricultural producers impacted by Hurricane Ian — in Charlotte, Collier, DeSoto, Flagler, Glades, Hardee, Hendry, Highlands, Hillsborough, Lake, Lee, Manatee, Monroe, Orange, Osceola, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, and Volusia counties. Small businesses in the most impacted counties — Charlotte, Collier, Lee, and Sarasota — will be escalated and prioritized as they are received.

The program, administered by the Florida Department of Economic Opportunity (DEO), provides short-term, zero-interest loans to small businesses that experienced economic injury or physical damage due to Hurricane Ian. Interested applicants can apply now through December 2, 2022, or until all available funds are expended. Ways to apply:

  • Visit FloridaJobs.org/EBL to learn more about the program, view the lending guidelines and required documentation, and complete an application
  • Call 833-832-4494, Monday – Friday, from 8 a.m. – 5 p.m. Eastern Time for more information on the program.


Mobile Registration Intake Centers for Seminole County

FEMA mobile registration intake centers

U.S. Small Business Administration (SBA)

Yesterday, the SBA added additional counties to Florida’s Disaster Declaration for Hurricane Ian that began on September 23. The declaration is available to impacted individuals and businesses in Charlotte, Collier, DeSoto, Flagler, Hardee, Highlands, Hillsborough, Lake, Lee, Manatee, Orange, Osceola, Pinellas, Polk, Putnam, Saint Johns, Sarasota, Seminole, and Volusia counties for both Physical and Economic Injury Disaster Loans.

The filing deadline to return applications for physical property damage is Nov. 28, 2022. The deadline to return economic injury applications is June 29, 2023. Ways to apply include:

  • Chloe Coney Urban Enterprise Center
    1907 E. Hillsborough Ave.
    Tampa, FL 33610
    Open Monday – Friday, 9 a.m. – 1 p.m., Open Saturday, 9 a.m. – 1 p.m.
  • The Naples Players
    701 5th Ave. South
    Naples, FL 34102
    Opening Thursday, Oct. 6, 11 a.m. – 5 p.m.
    Open Monday, 9 a.m. – 4:30 p.m., Open Tuesday – Sunday, 9 a.m. – 5 p.m.
  • The Hub at SWFL, Inc.
    25071 Chamber of Commerce Dr.
    Bonita Springs, FL 34135
    Opening Wednesday, Oct. 5, 10 a.m. – 5 p.m.
    Open Sunday – Saturday, 9 a.m. – 5 p.m.
  • Loan applications can also be downloaded from SBA.gov/disaster. Completed applications should be mailed to:
  • S. Small Business Administration
    Processing and Disbursement Center
    14925 Kingsport Road
    Fort Worth, TX 76155

FEMA will never ask you for money to provide disaster assistance. Recognize fraud:  

  • FEMA employees will always have an official ID  
  • Don’t trust anyone who offers financial help & asks for money or personal info.  
  • Always talk with someone you trust.

Ways to Report Fraud to FEMA

For more information visit fema.gov/disaster-fraud

Report Price Gouging in Florida

  • Call: 1-800-966-7226

The Florida State Assistance Information Line (SAIL) has been activated to provide an additional resource for Floridians to receive up-to-date information regarding Hurricane Ian. Residents and visitors can call this toll-free hotline at 1-800-342-3557.

In case of an emergency, please hang up and dial 911

Power Outage Information

  • There are currently 585,523 people without power.
  • More than 2.1 million accounts have already been restored across Florida.
  • For a full report on current outages, click here.
  • 42,000 linemen from utilities across the state are working 24/7 to restore power.
  • 325 Florida Highway Patrol are transporting utility crews.
  • 412 health care facilities have had power restored since the onset of the event.

Boil Water Notices have been issued for 16 areas, over 11 counties, following the impacts from Hurricane Ian. Department of Health continues to monitor and maintain a comprehensive statewide list of notices for residents to access online.

Nearly all LTE & 5G cell phones can use roaming from multiple carriers no matter who the carrier is for that device. The network will automatically determine if roaming is needed.

Contact your service provider for more information.

  • T-Mobile has four Community Support Trucks loaded with supplies including chargers, charging cords and cell phones, as well as three wi-fi trailers with the ability to charge up to 80 phones each, along with Wi-Fi. These assets are staged just outside of the impact area and will be deployed as soon as it is safe to do so. Most T-Mobile customers are on plans with unlimited talk, text, and data, for those who aren’t, T-Mobile continues to offer unlimited talk, text, and data starting September 28 through October 3 for those most impacted by the storm.  Text to Give opportunities are also available and the most updated information from T-Mobile can be found at https://www.t-mobile.com/news/community/hurricane-ian.
  • Verizon residential and small business customers in affected ZIP codes impacted by Hurricane Ian will have access to unlimited domestic Talk, Text & Data through October 4, 2022. Click here to see eligible zip codes. Verizon Wireless’ crisis response team will also provide free communications support to public safety agencies responding to the hurricane, setting up portable cell sites, Wi-Fi hotspots, free charging stations and other services.
  • AT&T is waiving talk, text, and data overage charges for AT&T Postpaid & PREPAID customers with billing addresses in 828 zip codes across Florida from September 28, 2022, through October 28, 2022, to keep customers connected. Additionally, AT&T is deploying additional backup power to our wireline facilities and refueling generators as needed.
  • Comcast has opened Xfinity WiFi hotspots in Central, North and Southwest Florida, and the Panhandle for Xfinity customers and non-customers to stay connected during and after the storm. Details are available at Florida.Comcast.com/2022/09/27/comcast-opens-free-xfinity-wifi-hotspot-network-as-hurricane-ian-approaches/.

Pleack check your Florida county or city for evacuation orders for Hurricane Ian.

Please go to Summary Shelter Information for currently open general and special needs shelters within the State of Florida. 

For information from your county Emergency Management program regarding shelter preparedness and lists of potential shelters that may be opened, please visit Shelter Information Index and choose your county.

View Open Shelters on a map.

Special Needs Assistance

If you know or care for an individual with a disability or a special need, such as a medical condition that requires assistance but not hospitalization, it is important that you pre-register with the Florida Special Needs Shelter Registry.

For more Special Needs Sheltering detailed Information here

Deparment of Management Services

Department of Health

  • County health departments remain closed in 39 counties. DOH is actively on the ground assessing the impacts to facilities and reopening county health departments as conditions are safe to do so.

Office of Insurance Regulation (OIR)

  • OIR required insurers to begin reporting preliminary catastrophe claims for Hurricane Ian. To date, insurers have reported a total of $1,613,275,155 in estimated insured losses and a total of 222,261 claims. This aggregate information is compiled from claims data filed by insurers, it has not been audited or independently verified. Additional claim data and information can be found on OIR’s Hurricane Ian information page here.
  • In the aftermath of Hurricane Ian, Chief Financial Officer Jimmy Patronis and the Florida Department of Financial Services will be setting up two insurance villages to assist consumers with insurance claims and other needs. The villages will be located in Charlotte and Lee counties. Both locations will become operational at 1:00 p.m. on Monday, October 3, 2022.
  • Moving forward, the locations will be open daily from 8:00 a.m. to 6:00 p.m. seven days per week. Participants are encouraged to arrive between the hours of 8:30 a.m. and 12:00 p.m. on Monday for set up.

Florida Department of Children and Families (DCF)

  • DCF is pursuing the following federal waivers to assist with food assistance benefits (SNAP):
    • Automatic replacement of 70% of September food assistance benefit for Floridians impacted by Hurricane Ian who did not receive an early release of SNAP benefits. Floridians who are not eligible for the automatic replacement can request a replacement of a portion of their September food assistance due to food loss.
    • The ability to use SNAP benefits to purchase hot food.
  • DCF has opened five Family Resource Support Centers with staff on site, including Hope Navigators, behavioral health partners who specialize in disaster recovery response, and public benefit eligibility specialists to help individuals and families. More information can be found here: www.myflfamilies.com/frsc
  • DCF released $235,351,849 in early SNAP benefits to a household population of approximately 773,579 people at risk of impact for Hurricane Ian. More information can be found here: ACCESS Florida – Florida Department of Children and Families (myflfamilies.com)

Florida Housing

  • Florida Housing Finance Corporation has updated its Disaster Relief webpage to provide families with information on housing resources and assistance. This webpage will continue to be updated as more information becomes available. Disaster Relief Resources and Information (floridahousing.org).
  • Florida Housing has ensured that all current listings are up to date in the event that families need to quickly relocate at www.FloridaHousingSearch.org.
  • Each SHIP office has an adopted disaster strategy that allows for assistance in the immediate aftermath of a declared disaster. Strategies may include temporary relocation and rental assistance, debris removal and short-term repairs to prevent further damage to the structure or to allow for occupancy until further repairs are made. Please contact your local office directly for more information: Local Government Information (floridahousing.org)


Check with https://floridastateparks.org/StormUpdates for closings to state parks in the event of a disaster.

Get a Family or Business Plan by visiting Get A Plan!. This tool allows you to build a downloaded plan for your family and/or business with a preparedness checklist, emergency management contacts.

All Florida coastal counties and counties are susceptible to storm surge and most have designated evacuation zones. Use the mapping tool above to search by address and determine if you are in a designated evacuation zone. 

Evacuation Zones - to determine if you are in a designated evacuation zone

Evacuation Orders -  View Florida county evacuation orders

Read More About Evacuation Zones - learn more about designated evacuation zones, which counties have them and which don't, how flood zones are factored into evacuations, and evacuation orders

Florida Storms - Florida Public Radio Emergency Network Google Play  iTunes

Florida 511 - Get up-to-the-minute, real-time traffic conditions and incident information for the State of Florida with Florida 511.

FEMA - mobile app

Red Cross - mobile apps

Everbridge - mobile apps

Gas Buddy - Gas stations availability

Florida 511 - Get up-to-the-minute, real-time traffic conditions and incident information for the State of Florida with Florida 511.

Florida Highway Patrol - Florida Highway Patrol Live Traffic Crash and Road Condition Report. Reports are updated every five minutes. Incidents located within city limits also may not show on the map since it is not common practice for FHP to work incidents inside city limits.

Florida Traffic - Traffic incidents and conditions from Florida 511 and Florida Highway Patrol brought to you by Florida State Emergency Response Team Geographic Information Systems.

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