Emergency Information

Emergency Information


View the latest tropical information from the National Hurricane Center.

FEMA Assistance - Residents and business owners who sustained losses in counties declared for Individual Assistance can apply for assistance by:

  • Calling 800-621-3362 (FEMA) between 7 a.m. and 10 p.m.  Applicants who use 711 or Video Relay Service may also call 1-800-621-3362.  People who are deaf, hard of hearing or have a speech disability and a TTY my call 800-462-7585. Multilingual operators are available. 

Residents who suffered damages in counties not yet declared may register as well, and if their county is later included in the declaration, the application will be processed automatically.

Reach out if you need support through any disaster crisis.

Florida 211
The call goes to local helpline call centers that have crisis counselors for disaster recovery and can provide information on access to local resources such as housing, food and health care.
Dial: 211

Disaster Distress Helpline
A national helpline that provides crisis support services for individuals in emotional distress that are impacted by disaster.
Phone: 800-985-5990 or text TalkWithUs to 66746

American Red Cross Virtual Family Assistance Center
A national helpline that provides emotional support, spiritual care, health information and grief support.
Phone: 833-492-0094

Update September 23, 2020:

  • Escambia County
    • The Pensacola Bay Bridge on U.S. 98 is closed to all traffic.

  • Jackson County
    • State Road (S.R.) 166 (Caverns Road) from Russell Road to S.R. 71 is closed due to flooding.
    • The outside eastbound lane of U.S. 90 from east of the Chipola River Bridge to Old U.S. Road is closed due to shoulder erosion.

  • Santa Rosa County
    • S.R. 89 is closed at the Alabama State line due to road damage in Alabama.

For the latest closures and updates, travelers can access Florida’s 511 service from cell phones, landlines and online at www.FL511.com.

The Florida Department of Education is in contact with school districts, state colleges and universities for updates and to determine needs before, during and after emergency events. All school districts, colleges and universities are monitoring Hurricane Sally and collaborating with local emergency preparedness officials to make decisions that ensure student and staff safety.

School closures will be updated with information regarding closures as those announcements are made.

County Emergency Management - county emergency management contacts and websites

Alert Florida - sign up to receive emergency alerts and other public safety notifications in your community

Please go to Summary Shelter Information for currently open general and special needs shelters within the State of Florida. 

For information from your county Emergency Management program regarding shelter preparedness and lists of potential shelters that may be opened, please visit Shelter Information Index and choose your county.

View Open Shelters on a map.

Florida Storms - Florida Public Radio Emergency Network Google Play  iTunes

Florida 511 - Get up-to-the-minute, real-time traffic conditions and incident information for the State of Florida with Florida 511.

FEMA - mobile app

Red Cross - mobile apps

Byte to Bites - Byte to Bites is a free mobile application designed to help people find local food pantries, soup kitchens, farmers markets and locations where they can use Supplemental Nutrition Assistance Program (SNAP) benefits. After a disaster, people may have limited transportation options and the app can be helpful in finding the nearest food distribution location. Apple App Store  Google Play

Everbridge - mobile apps

Gas Buddy - Gas stations availability

Florida 511 - Get up-to-the-minute, real-time traffic conditions and incident information for the State of Florida with Florida 511.

Florida Highway Patrol - Florida Highway Patrol Live Traffic Crash and Road Condition Report. Reports are updated every five minutes. Incidents located within city limits also may not show on the map since it is not common practice for FHP to work incidents inside city limits.

Florida Traffic - Traffic incidents and conditions from Florida 511 and Florida Highway Patrol brought to you by Florida State Emergency Response Team Geographic Information Systems.

Get a Family or Business Plan by visiting Get A Plan!. This tool allows you to build a downloaded plan for your family and/or business with a preparedness checklist, emergency management contacts.

Due to Hurricane Sally, certain state parks will be closed, to ensure visitor and staff safety. Some parks are closed to day use while others are closed to day use and overnight accommodations. For the complete lists: https://floridastateparks.org/StormUpdates.

All Florida coastal counties and counties are susceptible to storm surge and most have designated evacuation zones. Use the mapping tool above to search by address and determine if you are in a designated evacuation zone. 

Evacuation Zones - to determine if you are in a designated evacuation zone

Evaction Orders -  View Florida county evacuation orders

Read More About Evacuation Zones - learn more about designated evacuation zones, which counties have them and which don't, how flood zones are factored into evacuations, and evacuation orders

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